Business Communication 10 Week Exam Review - True/False Question Preview (ID: 62300)


2023-2024. TEACHERS: click here for quick copy question ID numbers.

A company's CEO has developed a five-year strategic plan and will share it will all employees. This is an example of downward communicaiton.
a) True
b) False
c)
d)

External communication for routine purposes is likely to be handled via email.
a) True
b) False
c)
d)

Rather than focusing on formal rules of behavior, business etiquette is more about attitude, which includes showing consideration, courtesy, and respect.
a) True
b) False
c)
d)

When verbal and nonverbal messages conflict, the audience is likely to place more emphasis and credibility on the verbal aspect.
a) True
b) False
c)
d)

Alexis is listening to her colleague and must judge and evaluate what he is saying. She is listening to decide whether the message is fact, fiction, or opinion. Alexis is engaging in discriminative listening.
a) True
b) False
c)
d)

Ethnocentrism, which involves the belief that one's own race is superior to others, is a natural attitude inherent in all culutres.
a) True
b) False
c)
d)

Project-based teams are becoming a thing of the past as workers are dispersed in various locations.
a) True
b) False
c)
d)

Melinda, a company department manager, frequently communicates via text messages with other department managers within the company. This is an example of an upward flow of communication.
a) True
b) False
c)
d)

The appearance of a business report, memo, or email can send nonverbal messages to the reader.
a) True
b) False
c)
d)

When Americans conduct business abroad, they should always adopt the ethical standards of the foreign country as a sign of respect.
a) True
b) False
c)
d)

Adjusting your writing style and tone for intercultural written communication does not apply to numbers, which are formatted the same thoughout the world
a) True
b) False
c)
d)

Social media are not effective intercultural communication tools because they only reinforce cultural differences.
a) True
b) False
c)
d)

According to media richness theory, face-to-face conversations are the richest because they provide more helpful cues and allow for immediate feedback.
a) True
b) False
c)
d)

An effective meeting agenda should not include a proposed allotment of time for each topic because it can limit the discussion and therefore productivity.
a) True
b) False
c)
d)

Nonverbal behavior, such as using the thumbs up hand gesture, is universal, conveying the same meaning in all cultures.
a) True
b) False
c)
d)

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