Workplace Readiness Skills 13-17 Question Preview (ID: 61497)
Workplace Readiness Skills 13-17 From CTECS (https://wrs.ctecs.org/wp_quiz/wrs-2019-skills-13-17/).
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Professional trade organizations, classes/seminars, trade shows, and trade publications are used by businesses to
a) appeal to the general public.
b) determine quantities to buy.
c) obtain up-to-date information about the industry.
d) set up an operating budget.
Simone is a corporate employee who is committed to continuous learning. What is the BEST way that Simone can show her commitment?
a) Offering fellow employees assistance on the job
b) Attending conferences to acquire new industry related knowledge
c) Researching how to do difficult tasks in her workplace
d) Spending time at work completing assignments for her college classes
Which question could violate laws aimed at achieving equal employment opportunities?
a) What is your address?
b) What are your job skills?
c) What is your job history?
d) What is your religion?
When writing resumes, why do employers prefer professional references over personal ones?
a) Personal references can be biased.
b) It is illegal to provide personal references.
c) Professional references tend to be more intelligent.
d) Professional references are biased.
Jill's company will reimburse staff for taking professional development courses, which tells Jill that the company values
a) continuous learning.
b) career education.
c) dual enrollment.
d) certified life experiences.
Which skill is used when improving professional skills to stay up-to-date in one's career field?
a) Time management
b) Critical thinking
c) Continuous learning
d) Workplace safety
Dorethea is a valued employee at the local veterinary clinic. She often asks her supervisor if he would pay for her to take a course that is related to her work at the clinic. Why does she have this expectation?
a) The employer is required by law to make such investments.
b) The employer has an interest in expanding her skill set.
c) She likes to explore options so she might move on to something else.
d) She enjoys learning but does not want to pay for it herself.
During her job applicant interview, Susie was asked if she would be willing to occasionally attend out-of-town and overnight training sessions. Typically the reason for this question is to discover:
a) her commitment to professional growth.
b) whether she would work overtime hours.
c) her desire and ambition to move up to management.
d) whether she is willing to sacrifice her values.
At 11:00 a.m., a customer asks for a prescription to be filled for pick up at noon. In this situation, filling the prescription by noon best fits in which one of the following four time-usage categories?
a) important and not urgent
b) not important and urgent
c) important and urgent
d) not important and not urgent
Samuel works at a farm equipment company. Which of the following will help him be more efficient and productive for the company?
a) The daily work plan
b) The tasks most enjoyed
c) The customer’s complaint log
d) The work his peers do first
Laura and Colleen have been working on a sales presentation for a week. Laura has a family emergency and cannot make the presentation. What should Colleen do?
a) Ask Laura's supervisor to cover her part.
b) Reschedule the presentation with the client.
c) Cancel the presentation with the client.
d) Review Laura's part and make the presentation.
Chad has found a quicker and safer way to complete a process. However, the new process doesn't follow his company's standard operating procedure. He should:
a) use his new process to stand out from his peers.
b) share his idea with management before using it.
c) drop his idea and use the company's process.
d) encourage coworkers to use his idea.
Which of the following is the MOST credible Internet source for research?
a) a web discussion forum
b) a political advertisement video
c) a peer-reviewed blog
d) a private social network page
Which is TRUE about beliefs versus facts?
a) Beliefs are used to make scientific decisions.
b) Beliefs are evidence-based.
c) Beliefs are personal truths but unproven.
d) Beliefs have no place in making purchase decisions.
Social networking websites can reveal a great deal about an individual. What types of items should you avoid putting on your social networking site?
a) photos of your family
b) sensitive comments about your workplace
c) photos of your pets
d) favorite movies
Software intended to damage or disable other computer systems is:
a) firewall.
b) malware.
c) subscriber line.
d) WiFi.
Which of the following is the BEST description of SPAM?
a) an application for smart phones
b) an unsecured URL address
c) an unsolicited e-mail message or advertisement
d) a secure protocol application for websites
What is the MOST important reason for cleaning the cache of your web browser after browsing on the Internet?
a) to minimize the chances of computer virus’
b) to maintain privacy at all times
c) to tag important websites
d) to optimize browsing speed
The best way to send an email to multiple people without them knowing all the recipients is to type all their email addresses in the:
a) TO line.
b) CC line.
c) body of the email.
d) BCC line.
Technology is important in the workplace for all the following reasons EXCEPT:
a) personal interests.
b) improving communication.
c) operation efficiency.
d) mobility.
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