Workplace Readiness Skills 1-5 Question Preview (ID: 61491)


Questions From The Workplace Readiness Quizzes. TEACHERS: click here for quick copy question ID numbers.

The word allocate (AL'-oh-cate) means:
a) to find a place for merchandise.
b) to disperse items where they need to be.
c) to listen.
d) to buy items needed for a business.

The ability to find and allocate available resources to improve a product or service is an example of:
a) critical thinking.
b) Information security.
c) career management.
d) innovation.

During a staff meeting, a supervisor asks employees to bring new ideas to the next staff meeting that will improve customer service. The BEST way to come up with good ideas is to
a) ignore requests that are outside of your job description.
b) research how competitors have done it.
c) ask your coworkers what they would do.
d) consult the employee handbook.

An example of demonstrating creativity and innovation at work is to:
a) arrive to work on time each day.
b) follow work protocol as stated by the employee policies.
c) learn to do your job more efficiently.
d) have a positive relationship with your manager.

Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent a(n):
a) negotiation
b) collaboration
c) innovation
d) initiative

Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated:
a) efficiency.
b) creativity.
c) big-picture thinking.
d) professionalism.

Which is the best example of demonstrating creativity and innovation?
a) Prioritizing your job tasks on a daily basis
b) Evaluating potential solutions and resources
c) Displaying a disciplined work ethic
d) Developing and/or improving products, services, or processes

You have researched the history of a product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of:
a) work ethic and adaptability.
b) customer service.
c) integrity and resolve.
d) creativity and innovation.

An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of:
a) creativity and innovation.
b) teamwork.
c) work ethic.
d) critical thinking and problem solving.

Eli proposed a plan to expand his business while cutting costs. This is an example of:
a) big-picture thinking.
b) creativity.
c) professionalism.
d) dependability.

Your team is working on an important project and your team leader asks you to stay late to meet a deadline. Since you normally get off at 5 p.m. from work, you had agreed to take a friend to an important appointment at 6:30 p.m. What should you do?
a) Agree to stay and finish your project without question because work is more important.
b) Since you first committed to help your neighbor, tell your coworker you cannot stay and why.
c) Reach a compromise and work until 6:00 p.m. and then leave and try to still take your neighbor to the 6:30 p.m. appointment.
d) Make other arrangements for your neighbor and stay to finish the project deadline.

Even though Carla wants to view the updates on her social media accounts, she stays on task and waits for her scheduled break. Carla is demonstrating:
a) self-representation.
b) resourcefulness.
c) confidentiality.
d) work ethic.

As an employee, employers assess your work ethic based on your:
a) appearance.
b) attitude.
c) fairness to others.
d) unused personal leave.

Justice told his boss he would finish the financial report by Friday. Following through on his commitment is an example of which positive workplace trait?
a) resourcefulness
b) problem-solving
c) integrity
d) honesty

Which of the following best resembles initiative?
a) Following leadership obediently
b) Ethically demonstrating opportunity
c) Making quality evaluations
d) Seizing a leadership opportunity

The activity of examining information, events, or relationships and making disciplined assumptions that are clear, rational, open-minded, and based on evidence is:
a) subjectivity.
b) brainstorming.
c) critical thinking.
d) managing resources.

The ability to find and allocate available resources to improve a product or service is an example of:
a) critical thinking.
b) Information security.
c) career management.
d) innovation.

Laurette’s supervisor asks her to select the best contractor for an upcoming construction job. Laurette narrows the choices down to four contractors. What is the process for making her decision?
a) Ask a coworker to help make the decision and select the best contractor using this rationale.
b) Evaluate all factors needed and select the most suitable contractor based on the factors
c) Select the contractor who is the most affordable and explain why to your supervisor.
d) Select the contractor who is closest in distance to the job location.

Carla believes she is more productive when she listens to music at work, but her boss does not allow it. She should
a) try to convince her boss of her point of view.
b) put on headphones to listen in private.
c) follow company policy.
d) listen to it anyway since it is good for productivity.

While working as a restaurant cashier, your friends come in to eat dinner. You should
a) serve them free food.
b) give them a discount on their food order using your employee discount.
c) tell them you are not allowed to serve them.
d) treat them as you would any other customers.

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