Case 1 Quiz On Case Of Vodafone Egypt Question Preview (ID: 56577)


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Q1. Which of the following is not the goal of National Telecommunication Regulatory Authority (NTRA)?
a) To enhance services
b) To satisfy citizens’ needs
c) Providing full transparency
d) To review and solve complaints.

Q2. Which description are match to the services provided by Vodafone Egypt?
a) Messaging: providing domestic, international and roaming voice services
b) Voice: Vodafone Egypt’s network received and sent over 292 billion text, picture, music and video in 2011.
c) Fixed line: Provide wholesale carrier services to over 40 African countries.
d) Data: Secure remote network access and revenue from MVNOs

Q3. Which is not the reason causes the decline in service revenue in Egypt?
a) Termination rate reductions
b) Competitive pressure on pricing
c) Socio-political unrest
d) Dissatisfaction by customer

Q4. Which is the challenges encountered by Vodafone?
a) Difficult to keep track of customer
b) Highest competition in market
c) Lack of capital
d) Unpredictable Weather

Q5. When is the implementation project of Evo programmed started?
a) 1997
b) 2020
c) 2011
d) 2007

Q6. What is the result after the revolution of Vodafone?
a) Increase of Internet Users by 2millions
b) Increase of Facebook Subscribers by 1million
c) Increase of Internet Users by 46.2 millions
d) Decrease of Facebook Subscribers by 1million

Q7. The Evo system helps Vodafone in...
a) Increase transaction cost
b) Decrease back office efficiency
c) Facilitating global procurement
d) Sophisticated business process

Q8. How Information Technology support Vodafone Egypt?
a) Better control over the joint processes
b) Restricted system for immediate access
c) Supply chain became inefficient
d) Launching a forth operator

Q9. Which are the problem faced by Vodafone when unify its IT system with Vodafone International?
a) Uncertainty about the future
b) Cases of duplication or missing of data
c) Difficult to keep tack of all unlicensed and unregistered consumers
d) Regulation and compliance

Q10. What is the key success of Vodafone Egypt?
a) Customer-driven strategy
b) Understanding employee's needs
c) Advanced analytic and security
d) High level productivity

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