Case 7 - KNOTS GROUP CAFE Question Preview (ID: 51821)


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What is SWOT Analysis?
a) Focuses on actions you can take internally to your business environment
b) Identifies external factors that are mainly outside of your control
c) Analyse the threats to the brand or to the company
d) Identify the history of the business

Which of the following is TRUE about SWOT analysis?
a) A SWOT Analysis is objective
b) Focus on where the organization is today, not in the future
c) Focus on organization ignore the performance of competitors
d) Should be specific and avoid grey areas

What is point-of-sales system?
a) Planning the placement of products for consumers
b) computerized system that handles financial transactions tracks inventory
c) Records sales transactions
d) Where customer makes choice for goods or services

Restaurants and cafes are one of the examples that suitable to use point-of-sales system?
a) Sometimes
b) Maybe
c) No
d) Yes

Which of the following is the best management practices?
a) Micro managing
b) Lacking boundaries
c) Create culture cohesiveness
d) Be unguarded

Which is the following is example of basic raw materials?
a) chicken, fish, mutton, beef and vegetables
b) forks, spoons, cups, glasses and plates
c) turmeric, oil sauce, saucers, and chairs
d) human resource, capital, and utilities

Which is the following can be source of business management training?
a) MYOB
b) MARA
c) eZee BurrP! Restaurant Management System
d) Zero One

How effectiveness of business management system can be measure?
a) Everyone do their own work
b) Has benchmark for every actions
c) Seek advice from family and friends
d) strictly follow the standard of procedure

What can be define as financial and cost management?
a) supervision of non-capitalized assets
b) working methods and innovations to make the organization more efficient.
c) planning, organizing, directing and controlling the financial activities
d) All correct

Which is the following is considered as successful business management practices?
a) Retention rate of staffs are either low or in stable condition
b) The business succeed in its expansion plan
c) Staffs and employer working together to achieve its goal
d) All correct

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