Communication Review Question Preview (ID: 50856)
In This Game, You Will Review Some Of The Learning We Have Done In Term 1.
TEACHERS: click here for quick copy question ID numbers.
What is Communication?
a) Exchanging thoughts, ideas, and messages through speech, writing, signals, and body language
b) Imparting information
c) A system, such as mail, telephone, or television for sending and receiving messages
d) All of the above
Which is NOT a benefit of effective communication?
a) Enhanced interpersonal relationships
b) Clearer understanding of a common goal
c) Feeling valued as a team member
d) Always winning
Which of the following is a characteristic of the PASSIVE communication style?
a) Intolerant
b) Agreeable
c) Offensive
d) Egotistical
Which is NOT a characteristic of the ASSERTIVE communication style?
a) Authoritarian
b) Direct
c) Proactive
d) Convincing
Which of the following is NOT helpful when communicating by e-mail?
a) Sending an e-mail several paragraphs long
b) Being aware of your tone before sending
c) Treating e-mails as you would a letter with a greeting, body, and closing
d) Use e-mail to follow-up on previous conversations
When dealing with an UPSET Team member, which of the following is the WRONG course of action?
a) Remaining calm and polite, no matter the other person's tone or language
b) Acknowledge their frustration and empathize
c) Let them get over themselves
d) Find a creative solution that works for both parties involved
Complete the following sentence: Being a good listener...
a) ...means pretending you're interested in what the other person is saying.
b) ...means you remain quiet and let the other person talk for a long, long time.
c) ...isn't just waiting for your turn to speak.
d) ...isn't a big part of effective communication.
Why is it important to know your own communication style?
a) So you can feel good about yourself
b) To learn more about your personality
c) So you can adjust your style when communicating with others who may have a very different style
d) So you know if you have the right or wrong communication style
Can ANYONE lead?
a) Yes
b) No
c)
d)
When was E-mail first invented?
a) 1971
b) 1982
c) 2000
d) 1990
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