Time Doctor - Rackspace Question Preview (ID: 47612)
New Hires Training Test.
TEACHERS: click here for quick copy question ID numbers.
Which system should I use to record my working hours?
a) Time Doctor App
b) Freshdesk
c) Time Doctor web
d) Skype
Where do I find my attendance report?
a) Time doctor App
b) Email
c) Time Doctor - reports
d) Request to your TL
In Time Doctor, poor time use refers to...
a) Break time
b) Manual edited time
c) Time spent in Social media or youtube.
d) Time spent in non-productive tasks
Your efficiency/ productivity will be calculated taking into consideration
a) Overall working hours
b) Hours worked under CSR tasks
c) Hours worked under Non-productive tasks
d) Hours in your service agreement/ contract
What will be your efficiency target after completing the training period?
a) 4 items per hour
b) 9 items per hour
c) 5 items per hour
d) 10 items per hour
SmartBuyGlasses was founded in...
a) 2005
b) 2010
c) 2007
d) 2006
What is our website brand in Australia?
a) Vision Direct
b) SmartBuyGlasses
c) Oculos World
d) Spectacles World
When do I need to track my time with Time Doctor?
a) During all my shift.
b) Only when working in emails.
c) Only while I am doing training.
d) I dont need to track my time in Time Doctor.
What is the system you will be using for your first 2 weeks of training?
a) Freshdesk
b) Skype
c) Talent LMS
d) Time Doctor
What is the system you will be using to support the customers?
a) Freshdesk
b) Rackspace
c) Zendesk
d) Outlook
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