AS Business Unit 2 Question Preview (ID: 47471)


Unit 2.

Henry Mintzberg identified ten roles common to the work of managers and divided those roles into three groups. Which one of the following is an example of an interpersonal role?
a) figurehead
b) resource allocator
c) entrepreneur
d) disseminator

Encouraging new ideas from within the business is an example of a manager performing which management role identified by Mintzberg?
a) liaison
b) resource allocator
c) spokesperson
d) entrepreneur

Which one of the following is the most likely benefit of a democratic leadership style?
a) It speeds up decision making.
b) It allows workers to perform tasks in the way they think is best.
c) It should improve motivation of staff.
d) It allows managers to manage without employee interference

Emotional intelligence is best defined as:
a) the ability of managers to exercise control over subordinates
b) the ability of managers to solve complex business problems
c) the ability to undertake academic study
d) the ability of managers to understand their own emotions and those of their employees

Job enrichment is best defined as:
a) switching workers from one task to another
b) increasing the scope of a job by broadening the tasks undertaken
c) organising work so that employees are able to use their full abilities
d) restructuring a job

Job enlargement is best defined as:
a) switching workers from one task to another
b) increasing the scope of a job by broadening the tasks undertaken
c) organising work so that employees are able to use their full abilities
d) restructuring a job

Human resource management is best defined as:
a) the strategic approach to the effective management of workers to help the business gain a competitive advantage
b) the recruitment, selection and disciplining of employees
c) the strategic management of a firm’s resources
d) the management of human capital

Workforce planning is best defined as:
a) a review of the skills and qualifications of all workers
b) forecasting the numbers and skills of workers required by the organisation to achieve its objectives
c) the measurement of the rate of labour turnover
d) an audit of the firm’s workforce

Which one of the following is not generally considered to be an advantage of internal recruitment?
a) no need for induction training
b) gives a career structure for staff at the firm
c) usually quicker than external recruitment
d) gives a wider choice of potential applicants

A recent trend in labour recruitment has been towards employing more part-time staff on temporary contracts. What is the most likely explanation for this trend?
a) Part-time workers are more committed to the business.
b) Human resource managers benefit from greater status as they have more workers to control.
c) It reduces overheads for the business in times of low demand.
d) Part-time workers will have greater skills than full-time workers.

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