Semester 2 Exam REVIEW - Part 1 Question Preview (ID: 46995)


Semester Exam. TEACHERS: click here for quick copy question ID numbers.

Uninvited conduct toward a person because of his or her race, gender, religion, national origin, disability, or age is _____.
a) harassment
b) offense
c) discrimination
d) treatment

According to the two-factor theory, factors that lead to employee satisfaction are called _____ factors.
a) motivation
b) needs
c) hygiene
d) reliance

The location, physical conditions, and emotional atmosphere in which employees work is the t _____.
a) work environment
b) factory
c) workplace
d) office

_____ is the process of hiring, training, and developing employees.
a) Human resources management
b) Staffing
c) Recruiting
d) Hiring

A(n) _____ defines the position and expectations of a job.
a) job description
b) job listing
c) posting
d) application

A(n) _____ is a name, term, or design that sets a product or business apart from its competition.
a) brand
b) image
c) company name
d) product idea

A prototype is used to test a new product and a(n) _____ is used to test a new service.
a) trial run
b) survey
c) working model
d) analysis

The process of deciding which products will be most strategic for an organization to produce is _____ planning.
a) product
b) profit
c) financial
d) manufacturing

A _____ inventory-control system should the quantity of inventory on hand at all times.
a) perpetual
b) constant
c) periodic
d) just-in-time

Business _____ is the activity of acquiring materials, supplies, or services necessary to create a product.
a) purchasing
b) distributing
c) manufacturing
d) planning

The manufacturing of goods in large quantities using standard techniques is called _____.
a) mass production
b) manufacturing requirements
c) automation
d) repetitive tasks

The process of changing and improving resources to create goods or services is called _____.
a) conversion
b) production
c) manufacturing
d) distribution

The area of management responsible for the activities necessary to produce goods and services is _____.
a) operations management
b) manufacturing
c) production
d) logistics

The ability to analyze a situation, interpret information, and make reasonable decisions involves _____.
a) critical thinking skills
b) broad thinking
c) decision making
d) efficiencies

The practice of organizing time and work tasks to increase personal efficiency is called _____.
a) time management
b) evaluating
c) interpersonal skills
d) leadership

_____ is the process of controlling and making decisions about a business.
a) Management
b) Finance
c) Marketing
d) Production

A ____ outlines how company decision are made.
a) policy
b) rule book
c) procedure
d) guide

The _____ of a business identifies the hierarchy of the employees with a business.
a) organizational structure
b) roles
c) rules
d) standards

_____ is a science concerned with designing and arranging things people use so that they can interact efficiently and safely.
a) Ergonomics
b) Economics
c) Political science
d) Human resources management

_____ consists of dynamic activities that identify, anticipate, and satisfy customer demand while making a profit.
a) Marketing
b) Business
c) Management
d) Economics

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