Basic Troubleshooting Question Preview (ID: 43064)


Troubleshooting Basics. TEACHERS: click here for quick copy question ID numbers.

If the computer isn't turning on, check the
a) Power cord
b) PS/2 ports
c) Hard drive
d) CPU

If the mouse or keyboard is not working on your PC, check the green and purple
a) PS/2 ports
b) VGA cable
c) CPU
d) Hard drive

If the monitor isn't working, check the
a) VGA cable
b) PS/2 ports
c) Hard drive
d) CPU

If a wireless mouse or keyboard isn't working, check the
a) Batteries
b) PS/2 ports
c) Power cord
d) Hard drive

To restart/reboot the computer hit
a) Ctrl+Alt+Del
b) Ctrl+PrtSc
c) Ctrl+C
d) Ctrl+V

To free up space on a computer and potentially speed up a slow computer:
a) Empty the recycle bin
b) Replace the Optical Drive
c) Hit Esc
d) hit F11

To undo your last action, use the shortcut
a) Ctrl+Z
b) Ctrl+V
c) Ctrl+B
d) Ctrl+C

If you deleted a file by accident, ______________ on the recycle bin to restore it
a) Right-click
b) Left-click
c) Triple-click
d) Hover

In Google Classroom, if you are unable to edit a document check to see if it says View Only and then hit _____________ on the assignment
a) Unsubmit
b) Submit
c) Turn In
d) Add

If your keyboard will not type certain characters, make sure you have the _______ keyboard
a) US
b) Union Standard
c) US International
d) User 1

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