Chapter 5 Vocab: Question Preview (ID: 28446)


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Unscheduled communicating with coworkers occurring by chance inside or outside the workplace
a) Teleconference
b) Channel
c) Informal Communication
d) Commuting

Two or more people communicating through a video and voice linkup
a) Videoconference
b) Message
c) Teleconference
d) Margin

Using a speakerphone to conduct a meeting with participants in different locations
a) Videoconference
b) Informal communication
c) Teleconference
d) Commuting

The blank space around the printed or written material
a) Message
b) Margin
c) Commuting
d) Channel

Recognizing a sound
a) Hearing
b) Listening
c) Noise
d) Feedback

Anything that interrupts a message during the communication process
a) Noise
b) Hearing
c) Listening
d) Multi-Tasking

Clue that reveals what message was received by the receiver
a) Multi-Tasking
b) Sender
c) Feedback
d) Noise

Person who gets the message during the communication process
a) Sender
b) Receiver
c) Hearing
d) Noise

The person who starts the communication process
a) Sender
b) Listening
c) Receiver
d) Noise

Understanding what is heard
a) Feedback
b) Noise
c) Hearing
d) Listening

Doing more than one job at a time
a) Receiver
b) Feedback
c) Multi-Tasking
d) Noise

Any message that does not use written or spoken words
a) Modified Block Form
b) Nonverbal Communication
c) Block Form
d) Communication

The process of conveying a message, thought, or idea
a) Communication
b) Memo
c) Block Form
d) Comprehension

A Letter in which some parts begin at the left margin
a) Block Form
b) Comprehension
c) Memo
d) Modified Block Form

Informal message written in the workplace
a) Communication
b) Nonverbal Communication
c) Memo
d) Comprehension

A letter in which all parts begin at the left margin
a) Memo
b) Block Form
c) Comprehension
d) Modified Block Form

Ability to understand the material that has been read or heard
a) Comprehension
b) Communication
c) Nonverbal Communication
d) Block Form

Regularly traveling back and forth to work
a) Channel
b) Message
c) Informal communication
d) Commuting

Something that is understood by the senses, usually spoken, written, or printed
a) Message
b) Channel
c) Videoconference
d) Informal communication

How the message is delivered during the communication process
a) Message
b) Channel
c) Margin
d) Informal communication

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