BUSINESS LETTERS Question Preview (ID: 26489)


Test Your Knowledge Of Business Letters. TEACHERS: click here for quick copy question ID numbers.

Initials of sender and person keying in letter is known as the
a) salutation
b) subject heading
c) complimentary close
d) reference

Dear Sir/Madam is known as the
a) salutation
b) subject heading
c) complimentary close
d) reference

Yours faithfully and Yours sincerely are known as the
a) salutation
b) subject heading
c) complimentary close
d) reference

A title explaining the letter above the opening paragraph is called the
a) salutation
b) subject heading
c) complimentary close
d) reference

After the date, you should key in the
a) reference
b) subject heading
c) name and address of the person receiving the letter
d) complimentary close

The name, address and logo of the company is called the
a) subject heading
b) letterhead
c) salutation
d) reference

If the letter starts Dear Sir, it should end
a) Yours truly
b) Yours faithfully
c) Yours sincerely
d) Your friend

If the letter ends Yours sincerely it should start
a) Dear Sir
b) To whom it may concern
c) Dear Madam
d) Dear Mrs Stevens

Space should be left for the signature of the sender. Press the enter key
a) two times
b) three times
c) 4 times
d) 6 times

Select the correct style of date for a business letter
a) 17/9/20xx
b) 17th of September 20xx
c) Thursday, 17th September
d) 17 September 20xx

Window envelopes are used
a) as they are cheaper
b) people don't know how to type an envelope
c) receivers address on the letter can look out window
d) don't know

The first paragraph of the letter is known as the
a) opening
b) closing
c) main
d) message

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