Business Management Spring Final Exam Review #4: Question Preview (ID: 15312)

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The Motivation Theory that is based on several levels of need is called:
a) Maslow's Hierarchy of Needs
b) McClelland's Achievement Motivation
c) Herzberg's Two-Factor Theory

The standard that deals with how something is handled and when perfection is required is called:
a) Time
b) Quantity
c) Cost
d) Quality

A job description is:
a) A list of qualifications a worker needs to do that job
b) The description advertised in the paper or online
c) A list of the basic tasks that make up a job
d) None of these

A type of manufacturing is:
a) Mass Production
b) Particular Processing
c) Converted Processing
d) Test Processing

The company’s most important responsibility is:
a) Offer the product at a price the customer can afford
b) Offer a product the customers want
c) Offer products to meet the needs of their customers
d) Offer coupons and samples

One of the purposes of packaging is to:
a) Protect the product during storage and shipping
b) Provide information to the customer
c) Both of these

Any promotional activities other than advertising and personal selling intended to motivate customers to buy are called:
a) Coupons
b) Samples
c) Displays
d) Sales Promotions

A set of factors that influence an individual’s actions toward accomplishing a goal is called controlling.
a) True
b) False

The 3 steps of Controlling are preparing employees, measuring standards, and implementing changes.
a) True
b) False

Transfers, promotions, retirements, dismissals, and job changes are all part of HR duties.
a) True
b) False

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