Business Management Spring Final Exam Review #3 Question Preview (ID: 15309)

Review For Spring Final Exam In Business Management.[print questions]

The most influential type of motivation is:
a) External
b) Formal
c) Internal
d) All of these

The standard that deals with the number of products that must be produced that must be produced or the number of contacts a salesperson makes is called:
a) Time
b) Quantity
c) Quality
d) Cost

Performance Improvement means:
a) Employees must learn and improve skills
b) Employees must have college educations
c) Initial training upon hiring
d) Being overly critical of employees

The 4 Characteristics of Service are:
a) Form, Availability, Quality, and Timing
b) Management, Quality, Form, and Service
c) Service, Form, Availability, and Timing
d) Timing, Management, Form, and Service

A brand is:
a) A catch phrase that customers associate with your product
b) A name, symbol, word, or design that identifies a product, service, or a company
c) A generic name for your product
d) A website address for your product

Guiding employees towards achieving a company’s goals is called implementing.
a) True
b) False

One way to involve employees in change is to let them help make decisions.
a) True
b) False

Determining qualifications of applications does not fall under the HR department.
a) True
b) False

A broad assortment of products means the company offers a large amount of related items.
a) True
b) False

This task that managers handle ensures that employees are performing business activities as planned:
a) Operations Management
b) Process Improvement
c) Delegation Management
d) Firing Employees

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