Business Management Spring Final Exam Review #2 Question Preview (ID: 15308)


Review For Spring Final Exam In Business Management. TEACHERS: click here for quick copy question ID numbers.

What is a reason an employee resists change?
a) Employees do not resist change
b) When an employee is not informed of change
c) When they will make less money than before
d) When they will get more vacation days

An activity of the Human Resource Department is:
a) Accounting
b) Marketing
c) Manufacturing
d) Hiring

Identifying the steps required in a manufacturing process, the time required to complete each step and the sequence of the steps is called:
a) Human Resource Planning
b) Inventory Management
c) Production Scheduling
d) Job description

A guarantee is:
a) The company's word that their product is good
b) An assurance from the seller that a product will perform to your satisfaction for a certain period
c) A money back option for a faulty product
d) A promise of delivery

Promotion through direct, personal contact with a customer is called:
a) Advertising
b) Personal Selling
c) Marketing Management
d) Samples

External motivation is based on rewards supplied by other people.
a) True
b) False
c)
d)

All activities involved with acquiring, developing, and compensating the people who do the company’s work is called Human Resource Management.
a) True
b) False
c)
d)

An economic discrepancy is the difference between the business’s offerings and the consumer’s requirements.
a) True
b) False
c)
d)

Regular advertising helps build a steady stream of customers.
a) True
b) False
c)
d)

Having an “open door” policy helps establish a good line of trust and communication.
a) True
b) False
c)
d)

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