Business Management Fall TEKS Review 2: Question Preview (ID: 11974)

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If companies spend too much time correcting errors and redoing work, it is likely that the supervisors are not effective in using:
a) Communication
b) Evaluation
c) Quality control
d) Time management

When Apple built a personal computer, it was an example of:
a) Global competition
b) A new-product franchise
c) A marketing activity
d) An innovation

A company committed to total quality management:
a) Hires managers with college degrees
b) Asks employees to emphasize efficiency rather than effectiveness
c) Uses teamwork and improved work procedures
d) All of these

A type of business that use mostly intangible products to satisfy consumer needs is called a:
a) Service business
b) Goods producing business
c) Industry
d) Production business

Coal-mining and construction companies are examples of:
a) Industrial businesses
b) Goods-producing businesses
c) Service businesses
d) Domestic businesses

The process of accomplishing the goals of an organization through the effective use of people and other resources is:
a) Human resources management
b) Leadership
c) Management
d) Organizing

The levels of management in an organization is called:
a) The organization chart
b) The management pyramid
c) Career path
d) Organization path

A total commitment by everyone in an organization to improve the quality of procedures and products by reducing waste, errors, and defects is called:
a) Hawthorne effect
b) Standards
c) Vision
d) Total quality management

An award given to a company that demonstrates a superior approach to quality management is called the:
a) Deming Award
b) Macgregor Award
c) TQM Award
d) Quality Management Association Award

A common set of activities that make up an important part of a manager’s job is called:
a) Job description
b) A management function
c) A management role
d) Management principles

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