Sales Unit Question Preview (ID: 10885)


Marketing Sales Unit. TEACHERS: click here for quick copy question ID numbers.

In the coffee sales project, each bag of coffee costs how much for the customer to buy?
a) $15
b) $16
c) $14
d) $10

Final step; creating a means of maintaining contact with the customer after the sale.
a) Suggestion Selling
b) Relationship Building
c) Closing the Sale
d) Approaching the Customer

6th Step; Recommending additional merchandise or services that will save the customer money or enjoy the original purchase more.
a) Suggestion Selling
b) Relationship Building
c) Closing the Sale
d) Overcoming Objections

5th Step, Getting the customer's positive agreement to buy.
a) Suggestion Selling
b) Closing the Sale
c) Determining Needs
d) Approaching the Customer

The 4th Step, which involves learning why the customer is reluctant to buy.
a) Approaching the Customer
b) Determining Needs
c) Suggestion Selling
d) Overcoming Objections

The 3rd Step, which involves educating the customer about features and benefits.
a) Presenting the Product
b) Closing the sale
c) Relationship Building
d) Determining Needs

The second step of selling which involves learning what the customer is looking for.
a) Closing the sale
b) Determining Needs
c) Suggestion Selling
d) Approaching the Customer

The first step of selling which involves greeting the customer face-to-face.
a) Suggestion Selling
b) Relationship Building
c) Overcoming Objections
d) Approaching the Customer

A line by line version of what will be said in a movie.
a) Script
b) Story Board
c) Show Description
d) Preview

A paper that shows the camera angles, describes the scene and what actors are involved in a picture format is a ....
a) Story Board
b) Script
c) Show Description
d) Preview

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