Review Game Zone
Games
Test
Preview
Back
Match it!
Match it! Select the correct answer from the pull down...Good luck!
Which close would you use for someone deciding between two items?
Present the product
Listen carefully
Service approach
Which close
Down-selling
Substitution
3
Patronage Motives
How many products should you show the customer at a time?
Present the product
Listen carefully
Service approach
Which close
Down-selling
Substitution
3
Patronage Motives
What is the first step in handling objections?
Present the product
Listen carefully
Service approach
Which close
Down-selling
Substitution
3
Patronage Motives
What is the third step in the sales process?
Present the product
Listen carefully
Service approach
Which close
Down-selling
Substitution
3
Patronage Motives
What is the least effective approach?
Present the product
Listen carefully
Service approach
Which close
Down-selling
Substitution
3
Patronage Motives
Which specialized method of objection would you use to recommend a different product?
Present the product
Listen carefully
Service approach
Which close
Down-selling
Substitution
3
Patronage Motives
What is recommending a larger quantity of a product called?
Present the product
Listen carefully
Service approach
Which close
Down-selling
Substitution
3
Patronage Motives
Which customer buying motives are reasons for remaining a loyal customer of a company?
Present the product
Listen carefully
Service approach
Which close
Down-selling
Substitution
3
Patronage Motives
Check it!
Match it!
Match it!