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In ANPOCS, what does the O mean?
endless chain method
trial close
Overcome Objections
sales quota
cross-selling
allowance
point of sale (POS) system
telemarketing
What is a dollar or unit sales goal set for the sales staff to achieve in a specific period of time?
endless chain method
trial close
Overcome Objections
sales quota
cross-selling
allowance
point of sale (POS) system
telemarketing
What is a partial return of the sale price for merchandise that the customer has kept?
endless chain method
trial close
Overcome Objections
sales quota
cross-selling
allowance
point of sale (POS) system
telemarketing
What is an initial effort to close a sale?
endless chain method
trial close
Overcome Objections
sales quota
cross-selling
allowance
point of sale (POS) system
telemarketing
Suggesting related merchandise is also known as?
endless chain method
trial close
Overcome Objections
sales quota
cross-selling
allowance
point of sale (POS) system
telemarketing
When salespeople ask previous customers for names of potential customers, they are using?
endless chain method
trial close
Overcome Objections
sales quota
cross-selling
allowance
point of sale (POS) system
telemarketing
What combines a cash register wtih a computer, making it possible to capture information about the transaction at the time of sale, and to then apply it to different functions?
endless chain method
trial close
Overcome Objections
sales quota
cross-selling
allowance
point of sale (POS) system
telemarketing
What is a telephone solicitation to make a sale?
endless chain method
trial close
Overcome Objections
sales quota
cross-selling
allowance
point of sale (POS) system
telemarketing
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