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What combines a cash register wtih a computer, making it possible to capture information about the transaction at the time of sale, and to then apply it to different functions?
sales quota
Overcome Objections
extended product features
call report
point of sale (POS) system
cross-selling
endless chain method
allowance
When salespeople ask previous customers for names of potential customers, they are using?
sales quota
Overcome Objections
extended product features
call report
point of sale (POS) system
cross-selling
endless chain method
allowance
What is a partial return of the sale price for merchandise that the customer has kept?
sales quota
Overcome Objections
extended product features
call report
point of sale (POS) system
cross-selling
endless chain method
allowance
What is a written report that documents a sales representative's visit with a customer?
sales quota
Overcome Objections
extended product features
call report
point of sale (POS) system
cross-selling
endless chain method
allowance
In ANPOCS, what does the O mean?
sales quota
Overcome Objections
extended product features
call report
point of sale (POS) system
cross-selling
endless chain method
allowance
Suggesting related merchandise is also known as?
sales quota
Overcome Objections
extended product features
call report
point of sale (POS) system
cross-selling
endless chain method
allowance
What are intangible attributes related to the sale of a product that customers find important?
sales quota
Overcome Objections
extended product features
call report
point of sale (POS) system
cross-selling
endless chain method
allowance
What is a dollar or unit sales goal set for the sales staff to achieve in a specific period of time?
sales quota
Overcome Objections
extended product features
call report
point of sale (POS) system
cross-selling
endless chain method
allowance
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