False Quantities!

Match it! Select the correct answer from the pull down...Good luck!

If a box arrived damaged and the customer is missing items, this would be considered a ________ not a False Qty.

If we set up a false qty at 4pm EST/1pm PST, when will the replacement order ship?

Before setting up a false quantity what is the first thing we should check?

A customer ordered qty 15 of SKU: BLFF075 but only received qty 10. There was no damage sustained to the box and all items on the order were delivered. We can remedy this by creating a _________.

If a customer wants to keep the extra material they received we can charge them for it by tagging this in the cs-support channel.

When a customer is overshipped on one item and undershipped on another, this is known as a ___________.

A customer was supposed to receive their order 3 days ago and when you check the tracking it states delivered. This wouldn't be a false quantity but instead a __________.

A customer purchased Qty 5 of SKU: BVT050 and Qty 10 of SKU: BVT075. What the customer received was Qty 3 of SKU: BVT050 and QTY 12 of BVT075. How is this situation considered?