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Most supervisors have extensive management training
Middle
False
True
True
controlling the glass ceiling
False
directing others to perform activities
less receptive to customer needs
The most important resource available to managers is the company’s employees
Middle
False
True
True
controlling the glass ceiling
False
directing others to perform activities
less receptive to customer needs
Which of the following occurs in a company with a diverse workforce?
Middle
False
True
True
controlling the glass ceiling
False
directing others to perform activities
less receptive to customer needs
Managing activities of assigned divisions and inspiring and leaving supervisory management are duties performed by ______________________________ management.
Middle
False
True
True
controlling the glass ceiling
False
directing others to perform activities
less receptive to customer needs
Which of the following is not a focus of today's managers?
Middle
False
True
True
controlling the glass ceiling
False
directing others to perform activities
less receptive to customer needs
Which of the following is not a soft skill?
Middle
False
True
True
controlling the glass ceiling
False
directing others to perform activities
less receptive to customer needs
Good supervisors are able to show employees the importance of company goals.
Middle
False
True
True
controlling the glass ceiling
False
directing others to perform activities
less receptive to customer needs
Listening is an important communication skill for supervisors.
Middle
False
True
True
controlling the glass ceiling
False
directing others to perform activities
less receptive to customer needs
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