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Match it!
Match it! Select the correct answer from the pull down...Good luck!
Choose the correct magic words
at all time
closing
complaint
last name
service
please; thank you; may I
tone; intimate
thank you
closing
at all time
closing
complaint
last name
service
please; thank you; may I
tone; intimate
thank you
Word of appreciation
at all time
closing
complaint
last name
service
please; thank you; may I
tone; intimate
thank you
Don't forget to offer further assistance to customer before standard _________
at all time
closing
complaint
last name
service
please; thank you; may I
tone; intimate
thank you
you can be a customer _____ superhero
at all time
closing
complaint
last name
service
please; thank you; may I
tone; intimate
thank you
friendly______ and ________ manner
at all time
closing
complaint
last name
service
please; thank you; may I
tone; intimate
thank you
greet customer ______
at all time
closing
complaint
last name
service
please; thank you; may I
tone; intimate
thank you
Transform_____ into compliment
at all time
closing
complaint
last name
service
please; thank you; may I
tone; intimate
thank you
Check it!