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What is the first step a potential customer must take in order to start services with us?
[email protected]
Weekdays after 2pm and on weekends
Premium Reconnect Fee
Never. Ever.
2pm
Complete online application and then follow up with customer service on the following business day
Someone must be home and all faucets inside the home are off
Station 9
What time do we stop doing reconnections on the weekends?
[email protected]
Weekdays after 2pm and on weekends
Premium Reconnect Fee
Never. Ever.
2pm
Complete online application and then follow up with customer service on the following business day
Someone must be home and all faucets inside the home are off
Station 9
When are we permitted to use our phones and internet access?
[email protected]
Weekdays after 2pm and on weekends
Premium Reconnect Fee
Never. Ever.
2pm
Complete online application and then follow up with customer service on the following business day
Someone must be home and all faucets inside the home are off
Station 9
When does the $25 premium reconnect fee apply?
[email protected]
Weekdays after 2pm and on weekends
Premium Reconnect Fee
Never. Ever.
2pm
Complete online application and then follow up with customer service on the following business day
Someone must be home and all faucets inside the home are off
Station 9
What department are tickets sent to from 5PM to 6PM Monday-Friday?
[email protected]
Weekdays after 2pm and on weekends
Premium Reconnect Fee
Never. Ever.
2pm
Complete online application and then follow up with customer service on the following business day
Someone must be home and all faucets inside the home are off
Station 9
What is the one Toho email address that we use for ALL tickets?
[email protected]
Weekdays after 2pm and on weekends
Premium Reconnect Fee
Never. Ever.
2pm
Complete online application and then follow up with customer service on the following business day
Someone must be home and all faucets inside the home are off
Station 9
Which of the following fee can be waived by us (Agents)?
[email protected]
Weekdays after 2pm and on weekends
Premium Reconnect Fee
Never. Ever.
2pm
Complete online application and then follow up with customer service on the following business day
Someone must be home and all faucets inside the home are off
Station 9
What is required of the customer when they have an incomplete turn on?
[email protected]
Weekdays after 2pm and on weekends
Premium Reconnect Fee
Never. Ever.
2pm
Complete online application and then follow up with customer service on the following business day
Someone must be home and all faucets inside the home are off
Station 9
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