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What department are sewer stop up issues sent to?
Troubleshoot with the customer and have them check the house valve
The next day (Saturday) ticket will be sent to standby 1 technician
Station 9
Someone must be home and all faucets inside the home are off
[email protected]
Transaction History of disconnects and No Previous Broken Arrangements
$125
Field Service
What is the total cost of a new customer moving in?
Troubleshoot with the customer and have them check the house valve
The next day (Saturday) ticket will be sent to standby 1 technician
Station 9
Someone must be home and all faucets inside the home are off
[email protected]
Transaction History of disconnects and No Previous Broken Arrangements
$125
Field Service
What is the one Toho email address that we use for ALL tickets?
Troubleshoot with the customer and have them check the house valve
The next day (Saturday) ticket will be sent to standby 1 technician
Station 9
Someone must be home and all faucets inside the home are off
[email protected]
Transaction History of disconnects and No Previous Broken Arrangements
$125
Field Service
What must we do first for No Water calls after we verify the account?
Troubleshoot with the customer and have them check the house valve
The next day (Saturday) ticket will be sent to standby 1 technician
Station 9
Someone must be home and all faucets inside the home are off
[email protected]
Transaction History of disconnects and No Previous Broken Arrangements
$125
Field Service
If a customer calls in for a reconnection on Friday after 7pm, When is the soonest they can be reconnected?
Troubleshoot with the customer and have them check the house valve
The next day (Saturday) ticket will be sent to standby 1 technician
Station 9
Someone must be home and all faucets inside the home are off
[email protected]
Transaction History of disconnects and No Previous Broken Arrangements
$125
Field Service
What department are tickets sent to from 5PM to 6PM Monday-Friday?
Troubleshoot with the customer and have them check the house valve
The next day (Saturday) ticket will be sent to standby 1 technician
Station 9
Someone must be home and all faucets inside the home are off
[email protected]
Transaction History of disconnects and No Previous Broken Arrangements
$125
Field Service
What are the two records we have to check on an account before offering a payment arrangement?
Troubleshoot with the customer and have them check the house valve
The next day (Saturday) ticket will be sent to standby 1 technician
Station 9
Someone must be home and all faucets inside the home are off
[email protected]
Transaction History of disconnects and No Previous Broken Arrangements
$125
Field Service
What is required of the customer when they have an incomplete turn on?
Troubleshoot with the customer and have them check the house valve
The next day (Saturday) ticket will be sent to standby 1 technician
Station 9
Someone must be home and all faucets inside the home are off
[email protected]
Transaction History of disconnects and No Previous Broken Arrangements
$125
Field Service
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