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For the employee, teamwork usually results in:
Nonverbal communication
reading
dishonesty.
communicate with the coworker to seek a solution.
identify oneself and the company.
accountability.
use I messages.
increased morale.
When speaking to someone at work about a conflict:
Nonverbal communication
reading
dishonesty.
communicate with the coworker to seek a solution.
identify oneself and the company.
accountability.
use I messages.
increased morale.
Communication skills include:
Nonverbal communication
reading
dishonesty.
communicate with the coworker to seek a solution.
identify oneself and the company.
accountability.
use I messages.
increased morale.
When answering the phone at work, it is appropriate to:
Nonverbal communication
reading
dishonesty.
communicate with the coworker to seek a solution.
identify oneself and the company.
accountability.
use I messages.
increased morale.
Which often has the most effect on the understanding of a spoken message?
Nonverbal communication
reading
dishonesty.
communicate with the coworker to seek a solution.
identify oneself and the company.
accountability.
use I messages.
increased morale.
When a conflict arises between two coworkers, the best solution is to:
Nonverbal communication
reading
dishonesty.
communicate with the coworker to seek a solution.
identify oneself and the company.
accountability.
use I messages.
increased morale.
A leader’s willingness to take credit and blame for his/her actions is called:
Nonverbal communication
reading
dishonesty.
communicate with the coworker to seek a solution.
identify oneself and the company.
accountability.
use I messages.
increased morale.
Most ethics problems in the workplace involve:
Nonverbal communication
reading
dishonesty.
communicate with the coworker to seek a solution.
identify oneself and the company.
accountability.
use I messages.
increased morale.
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