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I’m earning awards right now, will I continue to earn those?
Your amount was determined on several factors including the historical usage provided by your utility.
No – with the flat bill product there is no year-end settlement.
No. The flat charge is only applicable to the supplier portion of your bill.
No – You will not owe any money to NRG. There is no year-end settlement to what you pay as a customer.
No, the flat bill product does not come with awards,
No, the amount of your flat charge was determined by several factors including your historical usage patterns
Yes, You can cancel. There is a cancellation fee for this program of $XX. standard ECF associated with the program
Each month, you will see a flat charge for the supplier charge portion of your utility invoice.
What factors did you use to determine the amount for my flat-bill?
Your amount was determined on several factors including the historical usage provided by your utility.
No – with the flat bill product there is no year-end settlement.
No. The flat charge is only applicable to the supplier portion of your bill.
No – You will not owe any money to NRG. There is no year-end settlement to what you pay as a customer.
No, the flat bill product does not come with awards,
No, the amount of your flat charge was determined by several factors including your historical usage patterns
Yes, You can cancel. There is a cancellation fee for this program of $XX. standard ECF associated with the program
Each month, you will see a flat charge for the supplier charge portion of your utility invoice.
Will I owe money if you under-forecasted?
Your amount was determined on several factors including the historical usage provided by your utility.
No – with the flat bill product there is no year-end settlement.
No. The flat charge is only applicable to the supplier portion of your bill.
No – You will not owe any money to NRG. There is no year-end settlement to what you pay as a customer.
No, the flat bill product does not come with awards,
No, the amount of your flat charge was determined by several factors including your historical usage patterns
Yes, You can cancel. There is a cancellation fee for this program of $XX. standard ECF associated with the program
Each month, you will see a flat charge for the supplier charge portion of your utility invoice.
How will my flat-billing charge show up on my invoice?
Your amount was determined on several factors including the historical usage provided by your utility.
No – with the flat bill product there is no year-end settlement.
No. The flat charge is only applicable to the supplier portion of your bill.
No – You will not owe any money to NRG. There is no year-end settlement to what you pay as a customer.
No, the flat bill product does not come with awards,
No, the amount of your flat charge was determined by several factors including your historical usage patterns
Yes, You can cancel. There is a cancellation fee for this program of $XX. standard ECF associated with the program
Each month, you will see a flat charge for the supplier charge portion of your utility invoice.
Can I increase or decrease the flat-bill amount at any time?
Your amount was determined on several factors including the historical usage provided by your utility.
No – with the flat bill product there is no year-end settlement.
No. The flat charge is only applicable to the supplier portion of your bill.
No – You will not owe any money to NRG. There is no year-end settlement to what you pay as a customer.
No, the flat bill product does not come with awards,
No, the amount of your flat charge was determined by several factors including your historical usage patterns
Yes, You can cancel. There is a cancellation fee for this program of $XX. standard ECF associated with the program
Each month, you will see a flat charge for the supplier charge portion of your utility invoice.
Can I cancel my flat-billing and is there a cancellation fee?
Your amount was determined on several factors including the historical usage provided by your utility.
No – with the flat bill product there is no year-end settlement.
No. The flat charge is only applicable to the supplier portion of your bill.
No – You will not owe any money to NRG. There is no year-end settlement to what you pay as a customer.
No, the flat bill product does not come with awards,
No, the amount of your flat charge was determined by several factors including your historical usage patterns
Yes, You can cancel. There is a cancellation fee for this program of $XX. standard ECF associated with the program
Each month, you will see a flat charge for the supplier charge portion of your utility invoice.
Do I get money back if my usage is lower than forecast?
Your amount was determined on several factors including the historical usage provided by your utility.
No – with the flat bill product there is no year-end settlement.
No. The flat charge is only applicable to the supplier portion of your bill.
No – You will not owe any money to NRG. There is no year-end settlement to what you pay as a customer.
No, the flat bill product does not come with awards,
No, the amount of your flat charge was determined by several factors including your historical usage patterns
Yes, You can cancel. There is a cancellation fee for this program of $XX. standard ECF associated with the program
Each month, you will see a flat charge for the supplier charge portion of your utility invoice.
I already have budget billing through my utility, do I need to cancel that?
Your amount was determined on several factors including the historical usage provided by your utility.
No – with the flat bill product there is no year-end settlement.
No. The flat charge is only applicable to the supplier portion of your bill.
No – You will not owe any money to NRG. There is no year-end settlement to what you pay as a customer.
No, the flat bill product does not come with awards,
No, the amount of your flat charge was determined by several factors including your historical usage patterns
Yes, You can cancel. There is a cancellation fee for this program of $XX. standard ECF associated with the program
Each month, you will see a flat charge for the supplier charge portion of your utility invoice.
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