Can I cancel my flat-billing and is there a cancellation fee?
How will my flat-billing charge show up on my invoice?
I already have budget billing through my utility, do I need to cancel that?
What factors did you use to determine the amount for my flat-bill?
Can I increase or decrease the flat-bill amount at any time?
If I cancel my service, how does that affect my flat-billing charges?
Will I owe money if you under-forecasted?
Do I get money back if my usage is lower than forecast?
Iām earning awards right now, will I continue to earn those?
Is this program going to save me money?
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