Can I cancel my flat-billing and is there a cancellation fee?

How will my flat-billing charge show up on my invoice?

I already have budget billing through my utility, do I need to cancel that?

What factors did you use to determine the amount for my flat-bill?

Can I increase or decrease the flat-bill amount at any time?

If I cancel my service, how does that affect my flat-billing charges?

Will I owe money if you under-forecasted?

Do I get money back if my usage is lower than forecast?

Iā€™m earning awards right now, will I continue to earn those?

Is this program going to save me money?

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