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Dee, a hotel guest, needs additional towels and linen. Which department should the hotel night manager work with to obtain additional towels and linens for the guest?
To achieve the company's goals
To serve the hotel guests
Housekeeping
Controller
Government agency
Banquets and restaurants
Bell services
Communicate with one another
Due to the interrelationship of the departments, the general manager manages to accomplish which common goal?
To achieve the company's goals
To serve the hotel guests
Housekeeping
Controller
Government agency
Banquets and restaurants
Bell services
Communicate with one another
Why is it important for tour-company employees from different departments to work together to satisfy tourists' needs?
To achieve the company's goals
To serve the hotel guests
Housekeeping
Controller
Government agency
Banquets and restaurants
Bell services
Communicate with one another
What type of tourism organization is funded by the state- or local-level tax dollars?
To achieve the company's goals
To serve the hotel guests
Housekeeping
Controller
Government agency
Banquets and restaurants
Bell services
Communicate with one another
Which department should a front-desk clerk work with to help guests move their luggage from the hotel lobby to their sleeping rooms?
To achieve the company's goals
To serve the hotel guests
Housekeeping
Controller
Government agency
Banquets and restaurants
Bell services
Communicate with one another
How can all the departments of a hospitality and tourism business provide its guests/clients with the best service possible?
To achieve the company's goals
To serve the hotel guests
Housekeeping
Controller
Government agency
Banquets and restaurants
Bell services
Communicate with one another
What departments are part of a resort's food and beverage division?
To achieve the company's goals
To serve the hotel guests
Housekeeping
Controller
Government agency
Banquets and restaurants
Bell services
Communicate with one another
Shane oversees a lodging facility's accounting activities, which position does he have?
To achieve the company's goals
To serve the hotel guests
Housekeeping
Controller
Government agency
Banquets and restaurants
Bell services
Communicate with one another
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