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Follow-up after a sale includes all of the following except
Product samples
Desire for good health
Merchadise displays and labels
Checking with a customer who did not buy to see if his or her needs have changed
Objections
The customer is satisfied with the purchase
Federal Trade Commission
False advertising
Which of the following is an example of a buying motive?
Product samples
Desire for good health
Merchadise displays and labels
Checking with a customer who did not buy to see if his or her needs have changed
Objections
The customer is satisfied with the purchase
Federal Trade Commission
False advertising
Selling is successful when
Product samples
Desire for good health
Merchadise displays and labels
Checking with a customer who did not buy to see if his or her needs have changed
Objections
The customer is satisfied with the purchase
Federal Trade Commission
False advertising
In addition to the Federal Communications Commission, the federal agency that regulates promotion is the
Product samples
Desire for good health
Merchadise displays and labels
Checking with a customer who did not buy to see if his or her needs have changed
Objections
The customer is satisfied with the purchase
Federal Trade Commission
False advertising
In self-service merchandising, customers are persuaded to buy through
Product samples
Desire for good health
Merchadise displays and labels
Checking with a customer who did not buy to see if his or her needs have changed
Objections
The customer is satisfied with the purchase
Federal Trade Commission
False advertising
An effort by the customer to avoid making a decision to purchase is usually demonstrated by the use of
Product samples
Desire for good health
Merchadise displays and labels
Checking with a customer who did not buy to see if his or her needs have changed
Objections
The customer is satisfied with the purchase
Federal Trade Commission
False advertising
A promotional activity designed to familiarize customers with a new product and to create a demand for it in local businesses is
Product samples
Desire for good health
Merchadise displays and labels
Checking with a customer who did not buy to see if his or her needs have changed
Objections
The customer is satisfied with the purchase
Federal Trade Commission
False advertising
Advertising that is misleading in any material respect is
Product samples
Desire for good health
Merchadise displays and labels
Checking with a customer who did not buy to see if his or her needs have changed
Objections
The customer is satisfied with the purchase
Federal Trade Commission
False advertising
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