Communication In Business Question Preview (ID: 6859)


A Game To Review Knowledge Of Basic Concepts Of Business And Professional Communication Including Basic Concepts, Listening,and Communication In Groups And Teams. TEACHERS: click here for quick copy question ID numbers.

Ambiguity in professional organizations
a) is used to achieve organizational goals.
b) should not be used when communicating about organizational crises.
c) causes more problems than solutions for the organization.
d) All of the above are true.

What does Rick Phillips, Director of Public Relations at Simplot, believe?
a) New technologies are making communication in the work place easier.
b) Large companies can have a hard time communicating with the average person.
c) Activist groups are well focused on specific goals.
d) You don't have to be a persuasive communicator to succeed in your career.

What is the object of most business and professional communication?
a) To reduce ambiguity in the organization.
b) To create shared meaning among people.
c) Both 1 and 2
d) None of the above

What is an important element of empathic listening?
a) Taking advantage of thought speed.
b) Defer judgment.
c) Provide feedback.
d) All of the above.

You asked for help to learn a new work procedure, but your manager ignored you.
a) Start looking for a job. Your manager doesn't like you.
b) No problem. Ask again. Your manager didn't hear you the first time.
c) Your manager is a lousy manager.
d) Your manager just told you your experiences and concerns don't matter.

Since we think faster than others talk...
a) we can focus on how we want to respond rather than what the speaker is saying.
b) we can use this ability to multi-task during a conversation and still get its meaning.
c) we can easily understand the multiple meanings in a message with little effort.
d) All of the above.

Which of the following is a characteristic of leaders?
a) Guide members by explaining job requirements.
b) Motivate members to transcend individual self-interest for the sake of the team.
c) Set performance criteria.
d) All of the above.

Teams are different from groups in what way?
a) Groups have more decision-making authority.
b) Teams are more interdependent than groups.
c) Teams meet less often than groups.
d) Groups emphasize training.

In team building Identification is
a) the tag workers wear on the job.
b) what you give to the police officer who stops you for talking on your cell as you drive.
c) a CSUB ID.
d) when team members' interests and goals overlap - all team members want the same things.

Which of the following is true about being a competent team member?
a) You practice your devil's advocate role on the team regularly.
b) You allow other team members to speak first.
c) You are supportive of team members.
d) All of the above.

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