Ch. 10 True/False And M/C: Question Preview (ID: 22714)


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Accounts that are overdue are treated equally; accounts with small balances are just as likely to be sent for collections as accounts with large balances
a) TRUE b) FALSE c) THIS GAME BEATS JEOPARDY d)
Aging reports are used to determine which accounts are overdue
a) TRUE b) FALSE c) WHAT A GREAT WAY TO REVIEW d)
Collection activities regarding patient accounts are considered business collections and are not regulated by federal or state law
a) TRUE b) FALSE c) THIS GAME IS FUN d)
By law, payment plans cannot include finance charges.
a) TRUE b) FALSE c) JUST GET ME BACK TO THE GAME d)
An account is considered current if it is paid within thirty days.
a) TRUE b) FALSE c) NONE OF THE ABOVE d)
A tickler item entered on the collection list includes a follow up date for action.
a) TRUE b) FALSE c) ALL OF THE ABOVE d)
In the collection list dialog box, the entry in the Type field, which descibes the responsible party, is either P for Patient or what for what?
a) P FOR PAYMENT b) C FOR CHILD c) I FOR INSURANCE d) F FOR FINANCIAL
General guidelines for telephone collection practices recommend not calling before 8am or after what time?
a) 8AM b) 10PM c) 9PM d) 9AM
An arrangement in which a patient agrees to make a regular monthly payment on an account for a specified period of time is known as a what?
a) PAYMENT PLAN b) FINANCIAL PLAN c) PROVIDERS POLICY d) INSURANCE PREMIUM
An account that must be written off the practice's expected accounts receivable is this?
a) PROMPT PAYMENT LAWS b) PAYMENT PLAN c) COLLECTION AGENCY d) UNCOLLECTIBLE ACCOUNT
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