Ch. 2 Test Review #2: Question Preview (ID: 11026)


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Controlling quality means:
a) The process of making sure all employees are on task b) The process of making sure work meets acceptable standards c) The process of making sure money is allocated appropriately d) None of these
What is the second step in problem solving?
a) Analyze possible solutions b) Analyze the problem c) Identify the problem d) List possible solutions
Exploring situation choices with a computer is called:
a) Management information system b) What-if analysis c) Guess the answer d) All of these
What is the first step in the decision-making process?
a) Analyze possible solutions b) Analyze the problem c) Identify the problem d) List possible solutions
Which of the following activities should a manager complete after selecting a solution?
a) Determine the best way to implement the solution b) Identify who should be a part of implementing the solution c) Gather information to determine if the solution is solving the problem d) All of these
What is the third step in the decision-making process?
a) List possible solutions b) Analyze possible solutions c) Identify the problem d) Analyze the problem
A sign or indication of something that appears to be the problem is called a:
a) Problem b) Subordinate c) Symptom d) None of these
An experienced manager who meets regularly with a new manager to provide feedback and advice is called:
a) Work coach b) Supervisor c) Middle Manager d) Executive
The fundamental guidelines for the decisions and actions of managers is called:
a) Time management b) Management principles c) Quality control d) Management activities
A systematic way to explore the consequences of specific choices using computer software is called:
a) Quality control b) Management information system c) Time management d) What-if analysis
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