Review Game Zone
Flash Cards
(current)
Games
Teachers
Search
Unit 5 Sales Process
Test Description: Review
Instructions: Answer all questions to get your test result.
1) What is a call report?
A
any form of direct contact between a salesperson and a customer
B
contract between buyer and seller that is signed by both parties
C
a dollar or unit sales goal set for the sales staff to achieve ina specified period of time.
D
written report that documents a sales representative\'s visit with a customer.
2) What involves sales exchanges that occur between two or more companies of business groups?
A
Cold Call
B
routine decision making
C
Organizational Selling
D
Personal Selling
3) What type of decision making is used when there has been little or no previous experience with an item?
A
Extensive Decision Making
B
Routine Decision Making
C
Limited Decision Making
D
Selective Decision Making
4) What are terms that the average person can understand?
A
Excuses
B
Layman\'s Terms
C
Boomerang Method
D
Objections
5) What sales method involves using a previous customer or another neutral person who can give a testomonial about the product?
A
Superior Point Method
B
Third-Party Method
C
Substitution Method
D
Boomerang Method
6) What is selling additional goods or services to the customer?
A
Buying Signals
B
Suggestion Selling
C
Closing the Sale
D
Direct Close
7) In which close do you ask for the sale?
A
Which Close
B
Service Close
C
Standing-Room-Only close
D
Direct Close
8) What is a legal contract between the buyer and the supplier?
A
Layaway
B
Invoice
C
Till
D
Purchase Order
9) WHat is a combination bar code and number used to identify a product and manufacturer?
A
UPC
B
POS
C
Opening Cash Fund
D
Till
10) What is a written record of a sales transaction?
A
Layaway
B
Allowance
C
Sales Check
D
Invoice
*select an answer for all questions
Check Results & Get Answers
Play Games with the Questions Above
Teachers: Create FREE classroom games with your questions
Click for more info!
©2007-2024
ReviewGameZone.com
|
About
|
Privacy
|
Contact
|
Terms
|
Site Map
WAIT! Find what you needed?
×
Still Looking for the Answers?
Have Another Question?
Play a Review Game with These Questions?
Want to Make Your Own Test Like This One?