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Time Doctor - Rackspace
Test Description: New hires training test
Instructions: Answer all questions to get your test result.
1) Which system should I use to record my working hours?
A
Time Doctor App
B
Skype
C
Time Doctor web
D
Freshdesk
2) Where do I find my attendance report?
A
Email
B
Time Doctor - reports
C
Time doctor App
D
Request to your TL
3) In Time Doctor, poor time use refers to...
A
Time spent in non-productive tasks
B
Manual edited time
C
Break time
D
Time spent in Social media or youtube.
4) Your efficiency/ productivity will be calculated taking into consideration
A
Hours worked under CSR tasks
B
Overall working hours
C
Hours worked under Non-productive tasks
D
Hours in your service agreement/ contract
5) What will be your efficiency target after completing the training period?
A
10 items per hour
B
4 items per hour
C
9 items per hour
D
5 items per hour
6) SmartBuyGlasses was founded in...
A
2006
B
2005
C
2010
D
2007
7) What is our website brand in Australia?
A
Spectacles World
B
SmartBuyGlasses
C
Oculos World
D
Vision Direct
8) When do I need to track my time with Time Doctor?
A
Only when working in emails.
B
I dont need to track my time in Time Doctor.
C
Only while I am doing training.
D
During all my shift.
9) What is the system you will be using for your first 2 weeks of training?
A
Freshdesk
B
Time Doctor
C
Talent LMS
D
Skype
10) What is the system you will be using to support the customers?
A
Freshdesk
B
Outlook
C
Zendesk
D
Rackspace
*select an answer for all questions
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