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Semester 2 Exam REVIEW - Part 1
Test Description: Semester Exam
Instructions: Answer all questions to get your test result.
1) A ____ outlines how company decision are made.
A
rule book
B
procedure
C
policy
D
guide
2) The _____ of a business identifies the hierarchy of the employees with a business.
A
organizational structure
B
roles
C
standards
D
rules
3) _____ is the process of controlling and making decisions about a business.
A
Finance
B
Marketing
C
Management
D
Production
4) The practice of organizing time and work tasks to increase personal efficiency is called _____.
A
leadership
B
time management
C
interpersonal skills
D
evaluating
5) The ability to analyze a situation, interpret information, and make reasonable decisions involves _____.
A
decision making
B
broad thinking
C
critical thinking skills
D
efficiencies
6) The area of management responsible for the activities necessary to produce goods and services is _____.
A
production
B
operations management
C
logistics
D
manufacturing
7) The process of changing and improving resources to create goods or services is called _____.
A
conversion
B
production
C
manufacturing
D
distribution
8) The manufacturing of goods in large quantities using standard techniques is called _____.
A
repetitive tasks
B
manufacturing requirements
C
automation
D
mass production
9) Business _____ is the activity of acquiring materials, supplies, or services necessary to create a product.
A
planning
B
purchasing
C
distributing
D
manufacturing
10) A _____ inventory-control system should the quantity of inventory on hand at all times.
A
constant
B
perpetual
C
periodic
D
just-in-time
11) The process of deciding which products will be most strategic for an organization to produce is _____ planning.
A
financial
B
manufacturing
C
profit
D
product
12) A prototype is used to test a new product and a(n) _____ is used to test a new service.
A
survey
B
analysis
C
trial run
D
working model
13) A(n) _____ is a name, term, or design that sets a product or business apart from its competition.
A
company name
B
product idea
C
image
D
brand
14) _____ is the process of hiring, training, and developing employees.
A
Hiring
B
Human resources management
C
Staffing
D
Recruiting
15) A(n) _____ defines the position and expectations of a job.
A
job listing
B
application
C
job description
D
posting
16) The location, physical conditions, and emotional atmosphere in which employees work is the t _____.
A
workplace
B
factory
C
office
D
work environment
17) According to the two-factor theory, factors that lead to employee satisfaction are called _____ factors.
A
motivation
B
hygiene
C
needs
D
reliance
18) Uninvited conduct toward a person because of his or her race, gender, religion, national origin, disability, or age is _____.
A
discrimination
B
offense
C
harassment
D
treatment
19) _____ is a science concerned with designing and arranging things people use so that they can interact efficiently and safely.
A
Human resources management
B
Political science
C
Economics
D
Ergonomics
20) _____ consists of dynamic activities that identify, anticipate, and satisfy customer demand while making a profit.
A
Management
B
Business
C
Marketing
D
Economics
*select an answer for all questions
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