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AIT Course Revision
Test Description: Test your Admin and IT course knowledge
Instructions: Answer all questions to get your test result.
1) Filing, answering the telephone would be described as
A
duties of the admin assistant
B
qualifications of the admin assistant
C
skills of the admin assistant
D
qualities of an admin assistant
2) When advertising a job, an applicant may receive the following with their application form
A
contract of employment
B
CV
C
job description and person specification
D
job advert
3) A person specification will show
A
desirable and essential skills, qualities and qualifications
B
background to the job eg duties
C
name of the line manager
D
conditions of service eg salary
4) To key in a business letter the admin assistant would which of the following computer programs
A
Word
B
Excel
C
Access
D
Publisher
5) Manuscript correction signs show changes to be made eg 'stet' means
A
delete
B
strike through the word
C
stand out - make the word bold
D
keep the word with the dotted line below
6) Microsoft word is used to create many documents including forms for customers to fill in. Which function below would be useful to complete a form?
A
wordart
B
tables
C
page break
D
clipart
7) Just Do It, is Nike's slogan. However, many companies let customers and staff know what their aims are. This called
A
a mission statement
B
a tagline
C
an advert
D
a goal
8) Bad customer service means
A
sales will decrease
B
new customers come because of reputation
C
profits will increase
D
customers return
9) Databases are used to store information. The term used to describe one customer in a database is
A
a table
B
a record
C
a field
D
a query
10) To search a database you would create a
A
form
B
query
C
table
D
record
11) RIDDOR means
A
accidents should be reported
B
all companies should have a trained first aider
C
employees must receive correct equipment
D
computer operators must get an eye test
12) HASAWA sets out responsibilities for employer and employee. Which of the following is the employer's responsibilities?
A
report all faults
B
take care of own and other's safety
C
do not interfere or misuse equipment
D
provide suitable equipment and training
13) Desktop publishing can be used to create
A
forms
B
business cards
C
business letters
D
itineraries (travel programmes)
14) To create a booklet would you need to create how many pages
A
8
B
6
C
4
D
2
15) PowerPoint is used to make presentations more interesting. Which feature moves objects?
A
Animations
B
Transitions
C
Theme
D
Design
*select an answer for all questions
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