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LMP 1
Test Description: Lodging Management Program
Instructions: Answer all questions to get your test result.
1) means a place to sleep for one or more nights
A
Lodging
B
Recreation Industry
C
Lodging Industry
D
Recreation
2) Travel that is done for rest and relaxation
A
Pleasure Travel
B
Tourism Industry
C
Business Travel
D
Package
3) The right to do business using the brand and products of another business
A
Franchisee
B
Franchisor
C
Franchise fee
D
Franchise
4) An activity done for another person
A
Service
B
Empathy
C
Guest
D
Customer
5) A customer who purchases products or services from a hospitality business
A
Empathy
B
Service Encounter
C
Service
D
Guest
6) An extra Item or service that adds to a traver's comfort or convinience
A
Hotelier
B
Motel
C
Pleasure Travel
D
Amenity
7) The word used to describe a group of people from a variety of backgrounds, cultures, religious beliefs and languages
A
Diversity
B
Peak seasons
C
Trend
D
Globalization
8) a general direction in which something is moving.
A
Trend
B
Transnational Corporation
C
Expansion
D
Fad
9) Demographics is the study of the characteristics of a population of people
A
True
B
False
10) A change in the way people live their lives
A
Lifestyle Trend
B
Demographic Trend
C
Social Trend
D
Fad
*select an answer for all questions
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