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World Is Flat Gen Review
Test Description: Assorted questions on world is flat
Instructions: Answer all questions to get your test result.
1) What does it mean to have do hearing
A
every piece of information, no mater how small, is heard
B
people should be more social like dogs
C
the overuse of technology has caused people to lose their hearing
D
people need to improve their listening skills
2) Although the majority of calls that come into the 24/7 customer call center in India are dull and routine, compition for the work is fierce
A
True
B
False
3) Brickwok, a division of B2K offers busy global executives their own____
A
Stock
B
Personal Assistant
C
Car
D
Home
4) Which American company has hundreds of reservation agents working from home?
A
Jet Blue
B
Microsoft
C
US Air
D
Nike
5) What service does growing stars offer
A
academic software
B
e-tutoring
C
breakfast bars
D
maid service
6) What is a catalyst to a flat world?
A
Monarchy
B
Capitalism
C
Oligarchy
D
Communism
7) Who and what is Friedman compared to?
A
Tzu's Art of War
B
Diamond's Guns, Germs, and Steel
C
Marx Communist Manifesto
D
Hitler's Mein Kampf
8) What does Wal-mart focus on?
A
Making money
B
More knowledge
C
Cutting costs
D
money for employees
9) What might companies begin to lose with an increse of offshoring and outsourcing
A
followers on Instagram
B
national identity
C
honor
D
money
10) We have gone from the Iron Age to the Industrial Age to the information Age to the Age of ____
A
Disruption
B
Interruption
C
Destruction
D
Understanding
*select an answer for all questions
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