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Chapter 5 Vocab
Test Description: Vocab words from Chapter 5
Instructions: Answer all questions to get your test result.
1) Ability to understand the material that has been read or heard
A
Nonverbal Communication
B
Comprehension
C
Communication
D
Block Form
2) A letter in which all parts begin at the left margin
A
Block Form
B
Modified Block Form
C
Comprehension
D
Memo
3) Informal message written in the workplace
A
Nonverbal Communication
B
Comprehension
C
Memo
D
Communication
4) A Letter in which some parts begin at the left margin
A
Comprehension
B
Modified Block Form
C
Block Form
D
Memo
5) The process of conveying a message, thought, or idea
A
Communication
B
Block Form
C
Comprehension
D
Memo
6) Any message that does not use written or spoken words
A
Modified Block Form
B
Block Form
C
Communication
D
Nonverbal Communication
7) Doing more than one job at a time
A
Feedback
B
Multi-Tasking
C
Noise
D
Receiver
8) Understanding what is heard
A
Listening
B
Feedback
C
Noise
D
Hearing
9) The person who starts the communication process
A
Receiver
B
Noise
C
Sender
D
Listening
10) Person who gets the message during the communication process
A
Receiver
B
Hearing
C
Noise
D
Sender
11) Clue that reveals what message was received by the receiver
A
Feedback
B
Noise
C
Sender
D
Multi-Tasking
12) Anything that interrupts a message during the communication process
A
Hearing
B
Listening
C
Noise
D
Multi-Tasking
13) Recognizing a sound
A
Listening
B
Feedback
C
Hearing
D
Noise
14) The blank space around the printed or written material
A
Channel
B
Margin
C
Message
D
Commuting
15) Using a speakerphone to conduct a meeting with participants in different locations
A
Commuting
B
Videoconference
C
Informal communication
D
Teleconference
16) Two or more people communicating through a video and voice linkup
A
Videoconference
B
Margin
C
Teleconference
D
Message
17) Unscheduled communicating with coworkers occurring by chance inside or outside the workplace
A
Informal Communication
B
Teleconference
C
Commuting
D
Channel
18) Regularly traveling back and forth to work
A
Channel
B
Message
C
Commuting
D
Informal communication
19) Something that is understood by the senses, usually spoken, written, or printed
A
Videoconference
B
Informal communication
C
Channel
D
Message
20) How the message is delivered during the communication process
A
Message
B
Margin
C
Channel
D
Informal communication
*select an answer for all questions
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