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Business Law 6.01: Sales And Consumer Law
Test Description: Sales and Consumer Law
Instructions: Answer all questions to get your test result.
1) Polly purchased a vacuum cleaner but was very displeased with the performance of the product. The first resource for Polly to get the complaint resolved is what?
A
Consumer Product Safety Commission
B
Better Business Bureau
C
Small claims court
D
Store’s customer service department
2) Rob’s Roofing replaced shingles on Meredith’s house. When the first hard rain and wind came, the house leaked. No one at Rob’s Roofing is returning Meredith’s calls. Who can Meredith contact to help her?
A
BBB
B
EEOC
C
CPSC
D
FTC
3) Larry purchased items from the flea market. Larry is always careful due to CAVEAT EMPTOR. What does this term mean?
A
Let the seller beware
B
Let the buyer beware
C
Let the owner beware
D
Let the shipper beware
4) ACE, Inc. sent goods f.o.b. to Tony. What does the shipment term f.o.b. mean?
A
Future on board
B
Freight on board
C
Found on board
D
Free on board
5) When a consumer complaint is not resolved, the last resort for a consumer to contact with the complaint is what?
A
Dispute resolution organization
B
Attorney to file a lawsuit
C
Small claims court
D
Appropriate regulatory agency
6) Tony received goods COD. What does the term COD mean in a sales contract?
A
Credit on delivery
B
Collect on delivery
C
Cease or desist
D
Cash on delivery
7) Shane bought a new car. Shane parked his old car with a FOR SALE sign in the driveway. What guarantees will come with purchase of the old car?
A
Magnuson- Moss warranty
B
Full warranty
C
Warranty of title
D
No warranty
8) What is the body of laws governing commercial transactions in the United States.
A
UCC (Uniform Commercial Code)
B
BBB (Better Business Bureau)
C
COD (Collect on Delivery)
D
FOB (Free on Board)
9) What do you call a contract that is so grossly unfair that the courts will refuse to enforce it.
A
Unconscionable Contract
B
Valid Contract
C
Proper Contract
D
Illegal Contract
10) What is the law that requires certain contracts to be in writing?
A
The Contract Act
B
Contract Policy
C
Statute of Frauds
D
Statute of Limitations
*select an answer for all questions
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