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Test Description: Exam Review
Instructions: Answer all questions to get your test result.
1) Which one of these is NOT a way to be superior worker?
A
be prompt and prepared
B
Pay attention
C
volunteer to help others
D
Be late
2) True or False You should know the companies services before starting work.
A
False
B
True
3) True or False When you are asked to do something extra you should say you will only if someone else will help you.
A
False
B
True
4) What does clarificaion mean?
A
help doing a task
B
bad attitude
C
explain more
D
complain
5) Which of these is NOT a key word to remember from verbal instructions?
A
When
B
How
C
Why
D
Where
6) What should you do if you dont know a verbal instruction
A
dont do it at all
B
ask questions
C
do it the way you want
7) Asking questions make you
A
makes you look like you care
B
look stupid
8) If you cant remember directions you should
A
write them down
B
not do the job
C
do it how you want
9) All of these are examples of Job Aides EXCEPT which one
A
Instructions
B
List of Steps
C
Text message
D
Forms
10) When taking a phone message which is NOT something you need to write down?
A
Message
B
Name
C
Birthdate
D
Number
11) What does Teamwork mean?
A
not care about others opinions
B
work alone
C
make one person do all the work
D
working with you cor-wrokers to accomplish a task
12) Which of these is NOT a way to be a good team player
A
pay attention
B
help your co-workers
C
Dont care what others say
D
compromise
13) what does compromise mean?
A
to be kind
B
to come to an agreement
C
to listen
D
to fight
14) What does aptitude mean?
A
determine the work of something
B
activites
C
your natural abilities and talents
D
to go up high
15) Which is NOT a location to take a aptitude test?
A
library
B
employment agency
C
online
D
McDonalds
*select an answer for all questions
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