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Chapter 17
Test Description: Chapter 17 Packet Questions
Instructions: Answer all questions to get your test result.
1) A voluntary, court-enforceable agreement to stop an illegal or questionable practice is
A
a restitution order
B
a class action
C
a consent order
D
a cease-and-desist order
2) The CPSC receives reports about product failure from
A
all of these
B
the distributor
C
the consumer
D
the manufacturer
3) Violations of the weights and measures laws are punishable by
A
none of these
B
imprisonment
C
both
D
fine
4) The relationship that exists between contracting parties as a result of their legally binding agreement is referred to as
A
express warranty
B
caveat emptor
C
privity of contract
D
caveat venditor
5) A product liability suit may be based on
A
breach of warranty
B
torts of fraud, negligence, or strict liablity
C
all of these
6) An assurance of quality or promise of performance clearly made by the seller is
A
a warranty of title
B
a warranty against infringement
C
an express warranty
D
an implied warranty
7) An implied warranty of fitness for a particular purpose arises when the buyer
A
neither
B
does not rely on the skill and judgement of the seller
C
personally selects the goods
D
both
8) Warranties implied by law for merchants include
A
neither of these
B
both of these
C
warranty against infringement
D
warranty of merchantability
9) Such expressions as with all faults or as is will
A
exclude all implied warranties
B
exclude all express warranties
C
neither
D
both
10) Consumer Protection of consumer goods and services often begins with
A
class actions
B
caveat venditor
C
mandatory inspections of all businesses
D
licensing suppliers
11) Which of the following regarding a disclaimer is true?
A
are necessary for all expressed warranties
B
none of these
C
is necessary when selling goods with a warranty
D
must be in writing
12) If a person is injured as a result of an unreasonably dangerous or defective product, how will he or she most likely recover damages for the injury?
A
hold the retailer of the product strictly liable
B
hold the manufacturer strictly liable
C
hold the wholesaler strictly reliable
D
all of these
13) Which of the following statements is not true?
A
Warranties must be written in simple and readily understandable language
B
The law requires warranties on consumer products costing more than $15 must meet certain standards
C
An express warranty may be oral or written
D
By law, sellers are required to give a warranty
14) Which of the following is an example of unfair pricing and service?
A
offering a free car wash with fill-up then inflating gasoline prices to cover the cost of the car wash
B
legitimate half-price sale in which cost is maintained
C
presenting a repair estimate noticeably less than the actual price
D
both the car wash and the repair estimate
15) Dave works as a purchasing agent. Best Value Office Supply offers Dave 2 weeks of free use of the company condo in exchange for him ordering all of the supplies from Best Value. This is known as
A
push money
B
commercial bribery and push money
C
commercial espionage
D
commercial bribery
16) Lavonne receives 4 desk calendars from Time-Date Inc, that she did not order. 2 weeks later, Time-Date calls Lavonne, demands payment, and then threatens to ruin her credit by turning her delinquency in. This is an example of
A
solicitation
B
commercial bribery
C
unfair trade practices
D
confidence game
17) Certain understood obligations imposed by law on all sellers are known as a(n)
A
both trade practices and implied warranties
B
expressed warranties
C
trade practices
D
implied warranties
18) Hilda enjoys taking her kids to the ice cream parlor. The assurance that the ice cream she purchases is wholesome and fit for human consumption is an example of
A
warranty of merchantability
B
strict liability
C
expressed warranty
D
caveat emptor
*select an answer for all questions
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