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Ch 9 PD 102
Test Description: Communication
Instructions: Answer all questions to get your test result.
1) When we break a promise, relationships are stronger.
A
true
B
false
2) What’s a good technique for effective listening in a conversation?
A
Sit completely still and don’t utter a sound
B
Don’t look at the speaker
C
Uncross your arms and legs and sit up straight
D
Make up your response while the speaker is still talking
3) The sixth and highest rung on the ladder is promising. This is when we make strong promises and back up our words with action.
A
false
B
true
4) We can be 100% sure if someone understands what we are communicating.
A
true
B
false
5) Which of the following is a valid suggestion for making a relationship work?
A
Hide the truth if it’s too difficult for others to hear.
B
Tell others how they can improve their values and morals.
C
Allow other people to be upset.
D
Take responsibility for others’ problems yourself.
6) Interrupting with your own story, opinions, or suggestions is a great way to understand if you are confused while listening.
A
true
B
false
7) For effective listening it is important to?
A
Not necessary to maintain eye contact.
B
None of the above
C
Distractions will not impact you.
D
Be quiet.
8) When you proof your revised paper, what should you be looking for?
A
Sentences that introduce your topic, guide the reader, and summarize conclusions
B
clear thesis statement
C
All of these
D
Plenty of action verbs and concrete, specific nouns
9) Which is an example of verbal communication?
A
listening for requests
B
feedback meaning
C
suspending judgments
D
maintaining eye contact
10) Grammar correct- Mr. Cready's ability to say the wrong thing at the wrong time is, I believe, amazing.
A
false
B
true
*select an answer for all questions
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