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Be Professional To Be Successful
Test Description: Reviewing the professionalism terms discussed in class .
Instructions: Answer all questions to get your test result.
1) Another name for employee is…
A
Employer
B
Organizer
C
Professor
D
Worker
2) What are the ABCs of professionalism?
A
Attention, Behaviour, Consideration
B
Attitude, Behaviour, Consideration
C
Attraction, Beauty, Confidence
D
Attitude, Behaviour, Communication
3) How do employees show their professionalism?
A
Attitude, Behaviour, Courteous & Customer Service skills, teamwork
B
Attitude, Behaviour, Communication & Customer Service skills, teamwork
C
Appearance, Behaviour, Cooperation & Customer Service skills, teamwork
D
Appearance, Behaviour, Communication & Customer Service skills, teamwork
4) To whom does professionalism apply?
A
Employees & Employers
B
Businesses & Organizations
C
Co-workers & Colleagues
D
No one needs to be professional
5) How will co-workers & customers feel if people behave professionally?
A
Comfortable & mistrusting of the people
B
Comfortable & trusting of the people
C
Open-minded & positive of the people
D
Considerate & patient of the people
6) A worker is another name for …
A
Professor
B
Employee
C
Employer
D
Organizer
7) How will the company you work for benefit if you behave professionally?
A
Customers will go to the competition
B
Customers will return & profits will go down
C
Nothing will happen to the company
D
Customers will return & profits will go up
8) An attitude, state of mind & a partial reason how you work is the meaning of…
A
Profiteering
B
Professionalism
C
Customer Service
D
Personal Hygiene
9) Who must be professional while on the job?
A
Co-workers & Colleagues
B
Employees & Employers
C
Businesses & Organizations
D
Nobody, because it doesn’t matter
10) The movement of people in & out of a job is…
A
Advancement Prospects
B
Turnover
C
Truancy
D
Network
*select an answer for all questions
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