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Semester 2 Exam REVIEW - Part 1
Test Description: Semester Exam
Instructions: Answer all questions to get your test result.
1) A ____ outlines how company decision are made.
A
guide
B
policy
C
rule book
D
procedure
2) The _____ of a business identifies the hierarchy of the employees with a business.
A
roles
B
organizational structure
C
rules
D
standards
3) _____ is the process of controlling and making decisions about a business.
A
Production
B
Marketing
C
Finance
D
Management
4) The practice of organizing time and work tasks to increase personal efficiency is called _____.
A
leadership
B
interpersonal skills
C
time management
D
evaluating
5) The ability to analyze a situation, interpret information, and make reasonable decisions involves _____.
A
decision making
B
critical thinking skills
C
efficiencies
D
broad thinking
6) The area of management responsible for the activities necessary to produce goods and services is _____.
A
operations management
B
logistics
C
manufacturing
D
production
7) The process of changing and improving resources to create goods or services is called _____.
A
conversion
B
manufacturing
C
production
D
distribution
8) The manufacturing of goods in large quantities using standard techniques is called _____.
A
manufacturing requirements
B
mass production
C
automation
D
repetitive tasks
9) Business _____ is the activity of acquiring materials, supplies, or services necessary to create a product.
A
distributing
B
purchasing
C
manufacturing
D
planning
10) A _____ inventory-control system should the quantity of inventory on hand at all times.
A
periodic
B
constant
C
perpetual
D
just-in-time
11) The process of deciding which products will be most strategic for an organization to produce is _____ planning.
A
product
B
manufacturing
C
financial
D
profit
12) A prototype is used to test a new product and a(n) _____ is used to test a new service.
A
trial run
B
analysis
C
working model
D
survey
13) A(n) _____ is a name, term, or design that sets a product or business apart from its competition.
A
image
B
brand
C
product idea
D
company name
14) _____ is the process of hiring, training, and developing employees.
A
Hiring
B
Staffing
C
Recruiting
D
Human resources management
15) A(n) _____ defines the position and expectations of a job.
A
application
B
job listing
C
job description
D
posting
16) The location, physical conditions, and emotional atmosphere in which employees work is the t _____.
A
office
B
workplace
C
factory
D
work environment
17) According to the two-factor theory, factors that lead to employee satisfaction are called _____ factors.
A
hygiene
B
motivation
C
reliance
D
needs
18) Uninvited conduct toward a person because of his or her race, gender, religion, national origin, disability, or age is _____.
A
treatment
B
harassment
C
discrimination
D
offense
19) _____ is a science concerned with designing and arranging things people use so that they can interact efficiently and safely.
A
Human resources management
B
Ergonomics
C
Economics
D
Political science
20) _____ consists of dynamic activities that identify, anticipate, and satisfy customer demand while making a profit.
A
Management
B
Business
C
Marketing
D
Economics
*select an answer for all questions
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