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LMP 1
Test Description: Lodging Management Program
Instructions: Answer all questions to get your test result.
1) means a place to sleep for one or more nights
A
Recreation
B
Lodging Industry
C
Recreation Industry
D
Lodging
2) Travel that is done for rest and relaxation
A
Package
B
Business Travel
C
Pleasure Travel
D
Tourism Industry
3) The right to do business using the brand and products of another business
A
Franchisor
B
Franchise
C
Franchise fee
D
Franchisee
4) An activity done for another person
A
Customer
B
Guest
C
Empathy
D
Service
5) A customer who purchases products or services from a hospitality business
A
Service Encounter
B
Empathy
C
Guest
D
Service
6) An extra Item or service that adds to a traver's comfort or convinience
A
Amenity
B
Motel
C
Hotelier
D
Pleasure Travel
7) The word used to describe a group of people from a variety of backgrounds, cultures, religious beliefs and languages
A
Peak seasons
B
Trend
C
Diversity
D
Globalization
8) a general direction in which something is moving.
A
Trend
B
Fad
C
Expansion
D
Transnational Corporation
9) Demographics is the study of the characteristics of a population of people
A
False
B
True
10) A change in the way people live their lives
A
Fad
B
Social Trend
C
Demographic Trend
D
Lifestyle Trend
*select an answer for all questions
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