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Business Law 6.01: Sales And Consumer Law
Test Description: Sales and Consumer Law
Instructions: Answer all questions to get your test result.
1) Polly purchased a vacuum cleaner but was very displeased with the performance of the product. The first resource for Polly to get the complaint resolved is what?
A
Better Business Bureau
B
Store’s customer service department
C
Small claims court
D
Consumer Product Safety Commission
2) Rob’s Roofing replaced shingles on Meredith’s house. When the first hard rain and wind came, the house leaked. No one at Rob’s Roofing is returning Meredith’s calls. Who can Meredith contact to help her?
A
EEOC
B
FTC
C
CPSC
D
BBB
3) Larry purchased items from the flea market. Larry is always careful due to CAVEAT EMPTOR. What does this term mean?
A
Let the buyer beware
B
Let the shipper beware
C
Let the seller beware
D
Let the owner beware
4) ACE, Inc. sent goods f.o.b. to Tony. What does the shipment term f.o.b. mean?
A
Future on board
B
Found on board
C
Freight on board
D
Free on board
5) When a consumer complaint is not resolved, the last resort for a consumer to contact with the complaint is what?
A
Appropriate regulatory agency
B
Attorney to file a lawsuit
C
Dispute resolution organization
D
Small claims court
6) Tony received goods COD. What does the term COD mean in a sales contract?
A
Collect on delivery
B
Credit on delivery
C
Cease or desist
D
Cash on delivery
7) Shane bought a new car. Shane parked his old car with a FOR SALE sign in the driveway. What guarantees will come with purchase of the old car?
A
Full warranty
B
No warranty
C
Magnuson- Moss warranty
D
Warranty of title
8) What is the body of laws governing commercial transactions in the United States.
A
UCC (Uniform Commercial Code)
B
FOB (Free on Board)
C
BBB (Better Business Bureau)
D
COD (Collect on Delivery)
9) What do you call a contract that is so grossly unfair that the courts will refuse to enforce it.
A
Valid Contract
B
Illegal Contract
C
Proper Contract
D
Unconscionable Contract
10) What is the law that requires certain contracts to be in writing?
A
Statute of Limitations
B
Contract Policy
C
The Contract Act
D
Statute of Frauds
*select an answer for all questions
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