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Ch. 2 Test Review #2
Test Description: Review for Ch. 2 in Business Management (#2)
Instructions: Answer all questions to get your test result.
1) Controlling quality means:
A
The process of making sure work meets acceptable standards
B
The process of making sure all employees are on task
C
The process of making sure money is allocated appropriately
D
None of these
2) What is the second step in problem solving?
A
Analyze possible solutions
B
Analyze the problem
C
Identify the problem
D
List possible solutions
3) Exploring situation choices with a computer is called:
A
Management information system
B
Guess the answer
C
What-if analysis
D
All of these
4) What is the first step in the decision-making process?
A
List possible solutions
B
Analyze the problem
C
Analyze possible solutions
D
Identify the problem
5) Which of the following activities should a manager complete after selecting a solution?
A
Identify who should be a part of implementing the solution
B
Gather information to determine if the solution is solving the problem
C
Determine the best way to implement the solution
D
All of these
6) What is the third step in the decision-making process?
A
Analyze possible solutions
B
Identify the problem
C
List possible solutions
D
Analyze the problem
7) A sign or indication of something that appears to be the problem is called a:
A
Problem
B
Symptom
C
None of these
D
Subordinate
8) An experienced manager who meets regularly with a new manager to provide feedback and advice is called:
A
Work coach
B
Executive
C
Supervisor
D
Middle Manager
9) The fundamental guidelines for the decisions and actions of managers is called:
A
Management principles
B
Quality control
C
Management activities
D
Time management
10) A systematic way to explore the consequences of specific choices using computer software is called:
A
What-if analysis
B
Management information system
C
Time management
D
Quality control
*select an answer for all questions
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