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Match it! Select the correct answer from the pull down...Good luck!
How often does the average car owner trade in their vehicle?
Customer Journey
To get existing customers to validate vehicle ownership, satisfication, and schedule apprasial.
JMsolutions
Workforce Management
3 years
Contact inactive customers to identify ownership status and determine reasons for no return.
Client Services
Customer Satisfication Index to follow up with Sales and Service customers 24-48 hours after visit.
In 2007 DMEautomotive joined forces with automotive powerhouse.....?
Customer Journey
To get existing customers to validate vehicle ownership, satisfication, and schedule apprasial.
JMsolutions
Workforce Management
3 years
Contact inactive customers to identify ownership status and determine reasons for no return.
Client Services
Customer Satisfication Index to follow up with Sales and Service customers 24-48 hours after visit.
In 2008, DMEautomotive announced the acquistion of ......., an automotive focused direct marketing company based in St. Louis?
Customer Journey
To get existing customers to validate vehicle ownership, satisfication, and schedule apprasial.
JMsolutions
Workforce Management
3 years
Contact inactive customers to identify ownership status and determine reasons for no return.
Client Services
Customer Satisfication Index to follow up with Sales and Service customers 24-48 hours after visit.
What is the purpose of a CSI Survey?
Customer Journey
To get existing customers to validate vehicle ownership, satisfication, and schedule apprasial.
JMsolutions
Workforce Management
3 years
Contact inactive customers to identify ownership status and determine reasons for no return.
Client Services
Customer Satisfication Index to follow up with Sales and Service customers 24-48 hours after visit.
They are is in charge of; scheduling, time off requests, controling the dailer, and reporting at site and agent level?
Customer Journey
To get existing customers to validate vehicle ownership, satisfication, and schedule apprasial.
JMsolutions
Workforce Management
3 years
Contact inactive customers to identify ownership status and determine reasons for no return.
Client Services
Customer Satisfication Index to follow up with Sales and Service customers 24-48 hours after visit.
They are the liason between the Marketing client and Operations
Customer Journey
To get existing customers to validate vehicle ownership, satisfication, and schedule apprasial.
JMsolutions
Workforce Management
3 years
Contact inactive customers to identify ownership status and determine reasons for no return.
Client Services
Customer Satisfication Index to follow up with Sales and Service customers 24-48 hours after visit.
WHat is the purpose of a lost customer?
Customer Journey
To get existing customers to validate vehicle ownership, satisfication, and schedule apprasial.
JMsolutions
Workforce Management
3 years
Contact inactive customers to identify ownership status and determine reasons for no return.
Client Services
Customer Satisfication Index to follow up with Sales and Service customers 24-48 hours after visit.
What is the purpose of Vehicle Buyback Program?
Customer Journey
To get existing customers to validate vehicle ownership, satisfication, and schedule apprasial.
JMsolutions
Workforce Management
3 years
Contact inactive customers to identify ownership status and determine reasons for no return.
Client Services
Customer Satisfication Index to follow up with Sales and Service customers 24-48 hours after visit.
Check it!