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Reading is important in the workplace because of the need to read:
Speak clearly.
Memorandum.
Arbitration.
Talk to him/her in a private location
Team
Instructions from the supervisor.
Nonverbal communication
Use it as an opportunity to learn.
When addressing someone involved in a conflict:
Speak clearly.
Memorandum.
Arbitration.
Talk to him/her in a private location
Team
Instructions from the supervisor.
Nonverbal communication
Use it as an opportunity to learn.
A group of people who work together to set goals, make decisions, solve problems, and put ideas into action is called a:
Speak clearly.
Memorandum.
Arbitration.
Talk to him/her in a private location
Team
Instructions from the supervisor.
Nonverbal communication
Use it as an opportunity to learn.
The words TO, FROM, DATE and SUBJECT appear in the heading of a:
Speak clearly.
Memorandum.
Arbitration.
Talk to him/her in a private location
Team
Instructions from the supervisor.
Nonverbal communication
Use it as an opportunity to learn.
Anyone who receives feedback should:
Speak clearly.
Memorandum.
Arbitration.
Talk to him/her in a private location
Team
Instructions from the supervisor.
Nonverbal communication
Use it as an opportunity to learn.
When talking on the phone at work, it is acceptable to:
Speak clearly.
Memorandum.
Arbitration.
Talk to him/her in a private location
Team
Instructions from the supervisor.
Nonverbal communication
Use it as an opportunity to learn.
Which often has the most effect on the understanding of a spoken message?
Speak clearly.
Memorandum.
Arbitration.
Talk to him/her in a private location
Team
Instructions from the supervisor.
Nonverbal communication
Use it as an opportunity to learn.
Turning a conflict over to a third party when those involved cannot agree on a solution is:
Speak clearly.
Memorandum.
Arbitration.
Talk to him/her in a private location
Team
Instructions from the supervisor.
Nonverbal communication
Use it as an opportunity to learn.
Check it!