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What Support level are we for ARCO?
1-800-343-5792 ID 47222
866-837-6763
If you receive a call asking to change this, please advise the caller to contact their FBC.
First level Support
No, the helpdesk will be unable to assist and must be referred to card marketing team
First Level Support
Yes, they will surcharge .35 cents for each debit transaction
All Arco rekey requests to Tesoro Card Marketing at 866-837-6763
For ARCO locations, Can we provide transaction information for police investigations or legal/court ordered issues?
1-800-343-5792 ID 47222
866-837-6763
If you receive a call asking to change this, please advise the caller to contact their FBC.
First level Support
No, the helpdesk will be unable to assist and must be referred to card marketing team
First Level Support
Yes, they will surcharge .35 cents for each debit transaction
All Arco rekey requests to Tesoro Card Marketing at 866-837-6763
For ARCO locations, how would we assist the site?
1-800-343-5792 ID 47222
866-837-6763
If you receive a call asking to change this, please advise the caller to contact their FBC.
First level Support
No, the helpdesk will be unable to assist and must be referred to card marketing team
First Level Support
Yes, they will surcharge .35 cents for each debit transaction
All Arco rekey requests to Tesoro Card Marketing at 866-837-6763
What Support level are we for Citgo?
1-800-343-5792 ID 47222
866-837-6763
If you receive a call asking to change this, please advise the caller to contact their FBC.
First level Support
No, the helpdesk will be unable to assist and must be referred to card marketing team
First Level Support
Yes, they will surcharge .35 cents for each debit transaction
All Arco rekey requests to Tesoro Card Marketing at 866-837-6763
Can Cashback be changed for Arco locations?
1-800-343-5792 ID 47222
866-837-6763
If you receive a call asking to change this, please advise the caller to contact their FBC.
First level Support
No, the helpdesk will be unable to assist and must be referred to card marketing team
First Level Support
Yes, they will surcharge .35 cents for each debit transaction
All Arco rekey requests to Tesoro Card Marketing at 866-837-6763
What is the phone number Merchants will call to updated card types for ARCO locations?
1-800-343-5792 ID 47222
866-837-6763
If you receive a call asking to change this, please advise the caller to contact their FBC.
First level Support
No, the helpdesk will be unable to assist and must be referred to card marketing team
First Level Support
Yes, they will surcharge .35 cents for each debit transaction
All Arco rekey requests to Tesoro Card Marketing at 866-837-6763
What is the Voice Authorization number for ARCO Visa
1-800-343-5792 ID 47222
866-837-6763
If you receive a call asking to change this, please advise the caller to contact their FBC.
First level Support
No, the helpdesk will be unable to assist and must be referred to card marketing team
First Level Support
Yes, they will surcharge .35 cents for each debit transaction
All Arco rekey requests to Tesoro Card Marketing at 866-837-6763
Does ARCO locations apply a surcharge for debit transactions?
1-800-343-5792 ID 47222
866-837-6763
If you receive a call asking to change this, please advise the caller to contact their FBC.
First level Support
No, the helpdesk will be unable to assist and must be referred to card marketing team
First Level Support
Yes, they will surcharge .35 cents for each debit transaction
All Arco rekey requests to Tesoro Card Marketing at 866-837-6763
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